Work Schedule
7 1/2 hr shift

Environmental Conditions
Office

Job Description

Inventory Specialist II

Are you looking for a unique opportunity to showcase your exceptional skills in an ambitious and world-class organization? Thermo Fisher Scientific Inc. is seeking an Inventory Specialist II to join our team. As a global leader in serving science, we are committed to making the world healthier, cleaner, and safer.

Responsibilities:

• Follow well defined procedures as outlined by Best Practices, SOP's & work instructions. Take direction from Site Supervisor/Manager (and Team Lead) regarding daily duties.
• Independently make decisions and apply available resources to meet customer requirements.
• Analyze/maintain/reconcile various reports to ensure customer and ULS requirements are met.
• Show strength at capturing, communicating, and explaining job or site-specific performance metrics.
• Communicate with supervisor any customer issues or potential problems.
• Foster personal growth and development by keeping up-to-date with new policies and improvements independently of the site trainer and management team.
• Listen attentively to customer concerns, swiftly address dissatisfaction, and quickly identify a resolution strategy to aim for a first-call solution within the designated response times.
• Function optimally within a diverse, cross-functional team.
• Embrace Practical Process Improvement (PPI) methodologies.
• Access & apply Thermo Fisher Scientifics' Intranet and SharePoint document management system.
• Always represent Thermo Fisher Scientific positively across all customer locations.
• Carry out additional duties as required.

• General Customer Service.
• Stockroom/POU Management.
• Perform on-site program replenishment and disbursements.
• Oversee and assess stock rotation procedures.
• Maintain and evaluate inventory records monthly.
• Conduct Cycle Count inventory procedures accurately and ensure timely completion.
• Monitor inventory in consignment/customer owned stockroom daily.

• High school diploma or equivalent required
• Must have the ability to read, write, and speak English.
• 2+ years of relevant experience in customer service or inventory coordinating.
• Displays a high level of confidentiality for both customer and Fisher.
• Must maintain Thermo Fisher Scientifics' Four-I Values.

• Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use.
• May occasionally lift, push, and pull 30-40 pounds; using equipment like pushcarts, pallet jacks, and forklifts.
• Regularly required to stand or walk for prolonged periods.
• Ability to work overtime, as needed.