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Inside Sales Representative I (Bilingual)

AT Thermo Fisher Scientific
Thermo Fisher Scientific

Inside Sales Representative I (Bilingual)

Ottawa, Canada

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

About Us:

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world's toughest challenges.

Discover impactful work:

Our Inside Sales Representatives are responsible for the sales of research products and services within a defined territory, primarily by using the telephone, but also email, Internet, and other technology. Our Inside Sales Representatives also maintain effective customer relations, develop opportunities for growth within an existing customer base, and assure market penetration and profitability while achieving sales and profit forecasts. This is an excellent opportunity for an energetic professional who is looking to gain experience in Sales with a company that is a world leader in their industry!

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Key responsibilities will be:

  • Develop and maintain effective customer relations with purchasing and end user within assigned territory
  • Independently make decisions, but also use available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources
  • Develop and implement sales strategies and plans to expand business within assigned territory; Maintain a pipeline of opportunities to meet or exceed sales objectives
  • Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be required
  • Research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; Introduces new products and services
  • Handle pricing within territory to control profitability
  • Maintain accurate reporting, records, and files necessary for proper management of territory
  • Communicate with supervisor any customer issues or potential problems; perform other tasks assigned by manager
  • Inform customers of supply and price trends and assist in inventory control
  • Positively represent Thermo Fisher Scientific at all times throughout customer locations

Keys to Success:

Education

  • Bachelor's degree, preferably in the sciences

Experience

  • Prior sales or lab experience is an asset
  • Fully bilingual English and French (written and oral)

Knowledge, Skills, Abilities

  • Strong interpersonal, oral and written communication, and presentation skills
  • Must possess a strong desire to serve the customer
  • Must deliver excellent customer service
  • Must possess the organizational skills to multi-task and meet deadlines as needed
  • Must be willing to travel to customer locations, if needed
  • Demonstrates the Thermo Fisher values (The Four I's) - Integrity, Intensity, Innovation, and Involvement

Client-provided location(s): Ottawa, ON, Canada
Job ID: ThermoFisher-R-01294532
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Mental Health Benefits
    • Fitness Subsidies
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Financial Counseling
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program