Analyzes, evaluates and resolves complex issues escalated by Tier 1 as well as cases that are direct routed to Tier 2. • Collaborates when needed with HR Shared Service Center subject matter experts and COEs to resolve employee issues. • Performs accurate filing and execution of transactions for general HR data processing in support of HR functions. • Achieves stated performance measures and adheres to established customer service standards. Performs special projects as requested.
• Monitor and work with the Workday system to ensure accuracy and effectiveness in employee data management and HR processes
Want more jobs like this?
Get jobs in Mexico City, Mexico delivered to your inbox every week.