Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivalled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com.
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POSITION OVERVIEW:
The HR Specialist role is ideal for someone who is enthusiastic about overseeing HR lifecycle administration activities within the HR EMEA Shared Service Centre. As part of the growing Colleague Services team, this role offers a unique opportunity to gain valuable HR experience in a global organization.
MAJOR AREAS OF RESPONSIBILITY:
• Provide first-line HR administration support for various employee lifecycle queries, encompassing onboarding, new hires, benefits, time & attendance, and assistance for colleagues exiting the organization.
• Take daily ownership of achieving case management targets to ensure timely support for colleagues during crucial moments.
• Offer service support through our online Colleague Service Centre, managing and resolving employee cases efficiently.
• Create and maintain process maps, resources, manuals, and procedures for assigned countries.
• Ensure administrative compliance with local regulations and authorities.
• Assist local HR partners with ad-hoc requests and queries.
• Conduct accurate and timely review, validation, and approval of vendor invoices.
• Generate HR management information reports and fulfill requests promptly.
• Promote a self-service culture within the HR department.
• Actively participate in business/functional projects to enhance processes and improve the colleague experience.
• Ensure meticulous filing and storage of employee data in accordance with data protection requirements.
• Work proficiently across multiple HR platforms, including Workday, Service Now, and Benefit portals.
REQUIRED EDUCATION/EXPERIENCE:
• Preferred background in Benefits, HR, or Customer Services.
• Ability to interpret and communicate HR policies and procedures with a focus on process improvement.
• Strong communication skills to deliver an exceptional customer experience.
• Passion for accurate administration and adept document handling.
• Possess good listening skills and diligence in task execution.
• Ability to maintain a positive outlook while coordinating and prioritizing workload.
• Proficiency in Microsoft Office Suite, including Word, Outlook, Excel, and PowerPoint.
• Desirable experience using an HRIS database and reporting application.
• Proficient in both English and German languages.