Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Global Program Director
What sets this opportunity apart is its focus on delivering impactful results for our strategic and emerging clients. Thermo Fisher Scientific Inc. is looking for a Program Director to support ongoing strategic clients and be part of a distributed team that fosters valuable client relationships.
Be part of a world-class team dedicated to crafting innovative solutions that shape the future of science and healthcare.
Job Responsibilities
- Lead global programs with an ambitious focus on client happiness and flawless execution.
- Develop and implement central initiatives to support client objectives and drive business growth.
- Collaborate with cross-functional teams to deliver exceptionally high-quality solutions on time and within budget.
- Maintain adherence to industry standards and regulations while ensuring compliance.
- Establish program objectives and metrics, and regularly communicate progress to collaborators.
- Successfully implement strategies to improve client engagement and retention.
- Foster an inclusive and collaborative environment to drive innovation and excellence.
- Manage program risks and issues, ensuring timely resolution and continuous improvement.
- Monitor and report on program performance, making data-driven decisions to optimize outcomes.
- Partner with sales, marketing, and product development teams to compete effectively in the market.
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What will you need?
- In depth understanding of clinical trials and other business services.
- Understanding and competent use of SOPs required by company Quality standards.
- Good knowledge of company functions globally and a deep understanding of the relationships and
processes integration among departments within the business.
- Ability to actively and successfully use a range of influencing and leadership styles dependent
on situation.
- Ability to lead effectively during challenging times and periods of change.
- Ability to influence internal and external contacts on services including but not limited to,
Clinical Research, IVR and vendor management groups.
- Ability to overcome obstacles and achieve key outcomes and follow through to get things done and
deliver what is promised and to manage competing priorities.
- Ability to effectively apply logic to analyse situation, break down into root cause and develop/
test solutions.
- To assess situations to determine the importance, urgency and risks, and makes clear decisions
which are timely and in the best interests of the organization.
- To establish and maintain positive working relationships within the team, and broader
organisation to achieve goals.
- Experience with both detail execution and strategic orientation.