Global Client Management Team Leader

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Discover Impactful Work!
As a member of Global Client Services, you are part of One Global Team: Empowered to Act, Make Connections and Get Results for our customers and their patients.

A day in the Life:

• Leads and develops high performing team, consisting of Enterprise Project Manager(s) and support personnel, to ensure customer needs, business targets, and operational objectives are achieved including hiring, performance management and talent development.
• Independently leads large, complex project portfolio (number of projects depends on client needs and complexity of projects), planning and delivering at all stages in coordination with global PM team; guides the client through the process end-to-end. May handle portfolio of multiple projects for certain clients.

• Bachelor's degree in business/operations management, supply chain, or science-related field (equivalent work experience may be considered)

• 5+ years of project management experience, ideally in pharmaceutical or equivalent clinical research; with experience leading diverse, direct and/or matrixed teams; Remote leadership preferred.
• Prefer expertise in the field of clinical service management, including experiences in leading complex clinical trials with regards to their supply chain
• Travel required (up to 10-25%). International travel may also be required.

• Project Management
• Structures project(s) in line with client strategy; optimizes processes to identify needs, defines resources requirements, supervises performance and identifies improvement opportunities.
• Develops methods to proactively identify, monitor, and evaluate project challenges and partners with cross functional teams to identify solutions and deliver positive outcomes. Mentors other team members on project resolution.
• Assumes the leadership role on projects, leads and supports cross-functional teams to be successful, and strategically plans an effective and efficient timeline.
• Client Relationship Management
• Thorough knowledge of Thermo Fisher's solutions portfolio and industry and capable of articulating how Thermo Fishers' value proposition is superior to competitive offerings.
• People Leadership
• Collaborates well, builds effective business relationships and brings new or alternative perspectives forward to overcome difficulty or uncertainty and builds a coalition.
• Leads and advocates a culture of proactive continuous process improvement