A day in the Life:

• Coordinate the setup, distribution, and management of mobile devices used in clinical trials.
• Ensure devices are configured strictly according to project-specific requirements.
• Provide devices to global end-users within determined timelines.
• Maintain accurate inventory reporting and additional project documentation as needed.
• Offer tier II technical support to internal helpdesk teams and end-users.
• Collaborate with cross-functional teams to successfully implement IT solutions that support clinical trials.
• Monitor and troubleshoot device issues to ensure flawless operation throughout the trial period.

Keys to Success:

Education

• High school diploma or equivalent required.

Experience

• Experience with mobile device management platforms preferred.
• Proven experience in device provisioning or IT support, preferably in a clinical trial setting.
• Strong technical troubleshooting skills and the ability to compete in a fast-paced environment.

Knowledge, Skills, Abilities

• Ability to work collaboratively in a diverse and inclusive team environment.
• Excellent communication skills, both written and verbal.
• Outstanding attention to detail and organizational skills.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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