Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Fluctuating Temps hot/cold, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Various outside weather conditions, Will work with hazardous/toxic materials

Job Description

As a Field Service Engineer III at Thermo Fisher Scientific Inc., you'll have the opportunity to make a meaningful impact on a global scale. Join our team in bringing our Mission to life every day, enabling our customers to make the world healthier, cleaner, and safer. We provide exceptional resources to help you achieve your individual career goals while developing solutions for some of the world's toughest challenges, such as protecting the environment and finding cures for cancer.

• Lead all aspects of field service support and customer relationship management for our customers
• Provide complete services on Chromatography and Trace Elemental systems, including installation, repairs, preventative maintenance, and instrument qualifications
• Act as an advocate for Thermo Fisher Scientific in customer laboratories and drive growth
• Maintain positive relationships with customers and ensure excellent customer experience
• Efficiently complete trainings and work with a mentor to obtain timely certifications
• Address opportunities and challenges with high energy and passion in a fast-paced environment
• Maintain a strong focus on safety and adaptability to customer lab environments
• Arrange travel accommodations and submit expenses in a timely manner

• Minimum education requirement is a certificate, diploma, associate's or bachelor's degree in chemistry, physical science, electronics, or equivalent education
• 2+ years' experience and/or knowledge of Chromatography Instruments (IC and LC)
• Some knowledge of Trace Elemental would be ideal but not required
• Basic bench chemistry experience preferred
• Ability to work independently diagnosing and solving problems with service manuals and other user documentation
• Strong customer service skills in a customer-first environment
• Confirmed interpersonal/time leadership skills and ability to prioritize multiple priorities and administrative responsibilities independently
• Ability to lift 50 lbs. with assistance and carry 25-30 lbs. continuously throughout the day
• Valid driver's license and safe driving record