Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Laboratory Setting, Office
Job Description
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our team of over 75,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience, and pharmaceutical services through industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, and Patheon.
For more information, please visit www.thermofisher.com.
You are looking for a role that combines science, training, troubleshooting and customer interactions in a multitude of scientific domains?
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We are recruiting a dedicated Field Applications Scientist to join our Sequencing team, based in Austria. As a Field Applications Scientist, you will provide scientific expertise, application support, and training to customers, focusing on our Sanger Sequencing and Next Generation Sequencing products. Your role as a trusted expert will improve customer satisfaction and loyalty, contributing to the overall success of our business.
Key Responsibilities:
- Provide in-house and on-site scientific application support and training on brand products.
- Perform product demonstrations and present seminars at customer or company sites to diverse audiences.
- Optimally tackle customer issues through in-depth troubleshooting.
- Provide technical and application assistance in response to customer inquiries.
- Support the Service & Support organization in achieving regional training and service contract sales targets through customer interaction.
- Chip in to sales targets by delivering pre- and post-sales customer support activities specific to product lines.
Qualifications:
- MSc and/or PhD in Biology, Microbiology, Biochemistry, or related scientific field.
- Experience in Sanger Sequencing and/or NGS (50%-50% split between both technologies, CE and NGS).
- Several years of laboratory experience, including expertise in techniques related to Molecular Biology products and applications and proficiency in communicating technical materials in written and verbal forms.
- Ability to read, analyze, and interpret scientific and technical journals and troubleshoot technical problems.
- Customer focused with the emotional intelligence to understand customer concerns and needs.
- Commercial insight and a proactive, goal-oriented attitude.
- Strong communication skills and the ability to work effectively with diverse internal and external contacts.
- Valid driver's license.
- Proficiency in German and English.
- requiring regular weekly travel (3-4 days per week) and occasional overnight stays within your territory and Central Europe. When not traveling, you will work from home.
Our Benefits
- Being part of a highly motivated Central Europe team.
- Excellent career progression opportunities with a large and growing global employer.
- Competitive salary, plus annual incentive bonus.
- Company car and Employee Assistance Program.
Why Join Us?
Start your career with Thermo Fisher Scientific, a global organization that prioritizes career development. We offer an environment that nurtures ambitious work, growth, and development throughout your career. Join a great team dedicated to enabling our customers to make the world healthier, cleaner, and safer.
Apply now!
Thermo Fisher Scientific is committed to providing performance-based, cross-collective pay. The focus is on the experience, competence, performance and dedication of our employees.
For legal reasons, we advise you that the minimum annual salary for this position is Euro 34.594 regarding the collective bargaining agreement trade, craft and services Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.