Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials
Job Description
Thermo Fisher Scientific is the world leader in serving science. Our Mission is to enable our customers to make the world healthier, cleaner and safer. We understand the important role we play in improving lives worldwide as we help our customers diagnose disease, develop new treatments, protect our planet and keep people safe. This defines us as a Company and inspires our global colleagues to bring their best every day.
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For this we are currently seeking an individual with outstanding work behaviors and a high standard of motivation to join the team as a Pharma Analytics Field Applications Scientist to cover the Benelux and Nordics Territory. In this role, you will have the opportunity to make a significant impact as you provide remote and on-site application support to our customers as they apply our best-in-class solutions for lot-release and in-process quality control to their innovative and life-saving medicine. Join us and play an important role in improving patients' lives worldwide!
What you'll do
- Coordinate and provide technical support for post-sales applications both on-site and remotely, offering consultancy, delivering training, and resolving issues.
- Collaborate with customers to efficiently implement Pharma Analytics solutions.
- Ensure customer happiness by handling queries and complaints in a timely and professional manner.
- Maintain up-to-date technical expertise on products and industry trends and develop key opinion leadership within the company and externally.
- Act as the voice of our customers within the organization, influencing new product developments.
- Provide technical feedback on problems and their solutions to the team, product management, and quality management.
- Represent our solutions and services at conferences and other customer-facing events.
- Provide presales support by leading customer-facing discussions on product specifications and conducting workflow demonstrations.
What you'll need:
- A B.Sc or higher degree in Life Science or a relevant science subject. (M.Sc or PhD preferred)
- Proven experience with molecular biology and genomic analytical techniques, particularly real-time PCR, digital PCR, Sanger sequencing, and/or capillary electrophoresis.
- Familiarity in assay and workflow development, optimization, and troubleshooting.
- Knowledge of nucleic acid extraction techniques.
- Basic understanding of regulations relevant to biopharmaceutical manufacturing. Previous experience in the biopharmaceutical industry is a bonus.
- A high degree of technical competence.
- Ability to work in a matrix organization, collaborating with and reporting to multiple partners.
- Eagerness to work independently in a virtual team with limited day-to-day supervision.
- Excellent analytical and troubleshooting skills.
- Outstanding communication and presentation skills.
- Willingness and ability to travel within the territory and internationally. The role requires 50-75% of travelling.
- Be fully proficient in English and another language relevant to the territory (i.e., Dutch, German, Danish, or Swedish). Proficiency in another language, especially French, can be an advantage.
- Full and clean EU driving license.
- Knowledge and experience in process development, process validation, and/or pharmaceutical quality control are advantageous.
At Thermo Fisher Scientific, we prioritize your career and professional development. Become part of our team and embark on an exciting journey where you can expand your skills, make a difference, and help drive the advancement of science and healthcare.
Equal Opportunity Employer Statement: Thermo Fisher Scientific is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.