Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
Are you seeking an incredibly fulfilling career at a renowned organization? At Thermo Fisher Scientific, you'll have the outstanding chance to create a tangible difference while furthering your professional growth. Our team is committed to assisting customers in finding solutions for diseases, safeguarding the environment, and ensuring the safety of our food supply.
Your role will contribute significantly to customer excellence and the overall success of our business.
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Responsibilities:
Training - Internal & External
- Provide field support to our sales organization by providing customers with technical guidance pre-sale, and instrument training post-sale.
- Conduct internal training across commercial teams and business units
- Develop and maintain Key Opinion Leader (KOL) relationships through scientific communication and updates
- Collaborate with global technical training teams and share best-practices across the organization
Voice of Customer (VOC) & Customer Relations Management
- Act as a liaison between customers, R&D, and Product Management teams
- Represent Thermo Fisher Scientific at national conferences and events to observe and communicate developing trends
Business Development
- Identify new opportunities and highlight gaps in the current portfolio
- Collaborate with R&D and Product Management teams
- Support internal business and product development through feedback on innovative pipelines
- Stay updated on scientific and industry trends
Minimum Qualifications (Education & Experience):
- BA or BS in Biology, Immunology, Cell Biology, Microbiology, Stem Cell Biology, Bio-Technology, or related scientific field
- 3+ years of experience with flow cytometry experiments and instruments (knowledge of how to set up and troubleshoot experiments (deep knowledge of sample preparation, compensation and proper controls)
- Proven problem-solving skills
- Excellent written and oral communication skills
- Ability to work independently and customer-facing from a remote home office
- Travel up to 50% or more
- Valid Driver's license
- Ability to lift up to 50 pounds
Preferred Qualifications:
- 2+ years of experience in a flow cytometry core facility
- 3+ years of laboratory experience with flow cytometry
- Experience with Attune NxT or similar high-parameter flow cytometers
- Customer-facing experience and technical presentation skills
Compensation and Benefits
The salary range estimated for this position based in North Carolina is $60,000.00-$90,000.00.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards