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Field Applications Scientist

AT Thermo Fisher Scientific
Thermo Fisher Scientific

Field Applications Scientist

Beijing, China

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degrees, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Clinical Application Development Specialist

We are currently looking for a Clinical Applications Development Specialist with a background in Next Generation Sequencing and Diagnostics Informatics to join our team. You would join a field-based team focused on supporting the clinical testing market.

Responsibilities

Develop Thermo Fisher business and relationship by providing:

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  • Primary support for Clinical Applications Development our Thermo Fisher Scientific / Ion Torrent product portfolio (mainly NGS) including the development of customer and internal technical training material.
  • Support and develop IVD products, including Oncomine Target Test, globally.
  • Support the continued development of the Oncomine Target Test and Oncomine Express test by working with our Pharma partners as member of Internal Content Development team.
  • Work as part of internal core team to develop service and support plans for new NGS assays and products.
  • Responsible for enhancing customer value/satisfaction by aligning complex product solutions and services with key customer initiatives.
  • Maintain relationships with key Thermo Fisher Scientific core team partners!

Job duties will include the following tasks:

  • Provide on-site training until customers are certified and proficient using Oncomine Target Test and other IVD assays in their labs.
  • Develop Service and Support plan for new products as a member of core product development team.
  • Troubleshooting of NGS systems and assays to support customers.
  • Provide technical and applications assistance in response to customer inquiries, specifically PGM Dx.
  • Building internal and external training materials.
  • Work in collaboration with the Program Management and Project Core teams to set up the best support strategy for each customer site.
  • Build positive relationships with customers.
  • Maintain consistent and structured communication with counterparts and articulate summarized communication to Manager on a periodic basis.
  • Align with other teams in the company on a regular basis.
  • Estimated 50-75% travel.

Experience/Qualifications/Qualities that are important in this role

  • BA/BS (with experience) or MS degree in Life Sciences, PhD preferred.
  • Experience in NGS sequencing, Capillary Electrophoresis, qPCR, and RT-PCR (experience with PGM or PGM Dx desirable)
  • Understanding of healthcare industry standards, guidelines, and environments.
  • A technically savvy individual who can assess customer clinical needs and implement training and experimental approaches to ensure customer success.
  • Previous experience as application specialist desirable (NGS experience desirable)
  • Excellent communication and influencing skills.
  • A problem solver with tried ability to overcome technical hurdles.
  • Ability to understand and articulate complex scientific literature and use extensive complex clinical data.
  • Strong instructing skills and the ability to create trainings and training materials.
  • Strong drive for success.
  • Medical background, laboratory experience, and/or managed care.

Client-provided location(s): Beijing, China
Job ID: ThermoFisher-R-01275222-2
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Mental Health Benefits
    • Fitness Subsidies
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Financial Counseling
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program