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Engineer II, Field Service

AT Thermo Fisher Scientific
Thermo Fisher Scientific

Engineer II, Field Service

Hangzhou, China

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

About Thermo Fisher Scientific Inc.

At Thermo Fisher Scientific Inc., we are a global leader in providing innovative solutions for scientific research and laboratory services. Our mission is to enable our customers to make the world healthier, cleaner, and safer. With a team of over 100,000 dedicated colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - as we work together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. We value diverse experiences, backgrounds, and perspectives, and believe in fostering an inclusive and collaborative work environment.

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Key Responsibilities:

As an Engineer II, Field Service at Thermo Fisher Scientific Inc., you will have the unique opportunity to contribute to our world-class customer experience by providing exceptional lab instrument services. Your key responsibilities will include:

  • Installation, basic training, preventative maintenance, repair, and compliance services for lab instruments
  • Collaborating closely with other departments to improve the overall customer experience and ensure seamless integration of services
  • Developing and maintaining positive relationships with customers in your assigned territory
  • Assisting service sales to win more service orders and contribute to our ambitious growth targets
  • Actively contributing to projects that aim to improve work quality and efficiency

Requirements:

To succeed in this role, you should possess the following qualifications:

  • Bachelor's degree or equivalent experience in Life Science, Bioengineering, Machinery, Electronics, Chemistry, or Pharmacy
  • Minimum of 3 years' confirmed experience in field service
  • Excellent communication skills, both internally and with customers
  • Strong team spirit and ability to work under pressure
  • Willingness and ability to travel extensively
  • Proficiency in written and spoken English

Join Thermo Fisher Scientific Inc. today and embark on a fulfilling career where your skills and contributions will have a significant impact on the world. Apply now to become a part of our exceptional team!

Client-provided location(s): Zhejiang, China
Job ID: ThermoFisher-R-01273521-1
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Mental Health Benefits
    • Fitness Subsidies
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Financial Counseling
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program