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Engineer II, Field Service

AT Thermo Fisher Scientific
Thermo Fisher Scientific

Engineer II, Field Service

Nibong Tebal, Malaysia

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

When you're part of Thermo Fisher Scientific, you'll do challenging work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

As a field service engineer, ensure customer needs are met using appropriate resources:

  • Conduct on-site tool installations and follow testing procedures to ensure accurate working order • Conduct on-site scheduled planned maintenance visits
  • Provide troubleshooting and repair support for customers and other field service personnel • Cultivate and develop positive working relationships with customers, system users, and company personnel
  • Successfully complete technical training as required • Proactively seek out additional learning opportunities both inside and outside of the region
  • Travel, sometimes on short notice to customer sites to resolve problems or support colleagues • Complete and submit administrative reports
  • Partner with colleagues to acquire or provide technical mentorship and training
  • Provide training for users on system operation
  • Make yourself available to train and mentor new field service engineers
  • Provide feedback to product quality teams

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Education

  • Minimum educational requirement Diploma / Degree in engineering (preferably in Applied Physics, Electronics, or Electro-Mechanics), equivalent combination of education and experience in electronic system problem solving
  • Minimum of 2-3 years of hands-on technical experience installing, repairing and calibrating tools such as SEM, TEM, FIB, Probers, or similar systems.

Client-provided location(s): Penang, Malaysia
Job ID: ThermoFisher-R-01274760-1
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Mental Health Benefits
    • Fitness Subsidies
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Financial Counseling
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program