Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing efficiency in their laboratories, we are here to support them. Our team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
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Role & Responsibilities:
- Perform Electron Microscope (EM) product demonstrations, including the development of new techniques and applications for Thermo Fisher partners and customers.
- Encouraging positive customer relationships and acting as a high-level customer interface for specific instrument/applications issues, explaining sophisticated technology details, giving in depth technical presentations, and assisting in applications development.
- Assist standard acceptance test & customer acceptance test for new installed tools.
- Deliver professional tool operation and application support during post sales cycle and after instrument has been installed.
- Provide continuous feedback to product groups on system performance, features, and potential problems while collaborating with marketing/development groups on future product developments.
- Get familiar with failure analysis process in Semiconductor industry and understand customers' HVPs
- Accumulating technical experience to polish current existing BKMs or generate innovative methods.
The Requirements
The successful candidate will possess the following combination of education and experience:
- Typically requires preferred MS degree in semiconductor, micro-electronics, physics, material science, or electrical engineering with strong semiconductor background.
- Knowledge and recent hands-on experience with Electrical Microscope (EM), such as, SEM, TEM or FIB, is helpful. Knowledge of sophisticated analytical techniques is desirable.
- 2 years+ work or research experience in semiconductor/ EM industry is preferable.
- Good at self-study and well time management
- Knowledge on semiconductor devices/ materials/ process flow is good plus
- Knowledge on Matlab, C/ C++, or Python is preferred
- Proficient Chinese and English interpersonal and technical writing skills
- Please expect about 35% travelling rate
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.