Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
The role
The EM-Academy Engineer role is a starting position within the MSD Electron Microscopy Services organization and ideal for a graduate with a desire to become a field service engineer. The work consists of a specific 9-month training and development program with multiple formal instructor-led training courses at our global training centers alongside extensive time of on-the-job learning in the assigned region with more experienced engineer mentors.
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Within the 9-month EM-Academy Graduate Program we are expecting you to travel extensively within the region to gain invaluable technical skills in electron microscopy and experience in field service activities on a variety of electron microscopy systems. Upon completion of the graduate program EM-Academy Engineers advance into Field Service Engineer positions delivering extraordinary customer service for our Electron Microscopy customers in your assigned service area.
What will you do during EM Academy program?
- Timely and accurate recording of your activities.
- Document the work done and works according to standard operating procedures.
- Provide continuous feedback to team members stiving for continuous improvement and alignment with the objectives.
- Finish the assigned training courses and pass the end of program performance and skills review.
- Complete the 9-month EM Academy Graduate Program
- Cultivate and develop positive working relationships with Thermofisher Scientific colleagues and customers assuring the highest level of customer experience.
- Ensure full commitment and compliance to follow company policies including all position specific Health and Safety laws and procedures.
- Travel to customer sites performing primarily planned activities including on-site installation, and preventive maintenance.
What will you need?
- A bachelor's degree in electrical, electronic, mechatronics, mechanical, or any equivalent engineering major.
- Graduates within the last 24 months before the program start date, or expected to graduate in August 2024
- Able to obtain a valid passport and travel frequently as required up to 80%
- Must have a valid driver's license.
- IT skills in Microsoft Windows and Office environments.
- Interest in technology with motivation to develop skills and knowledge in service engineering.
- Attention to detail with good hand-eye coordination and manual dexterity to carry out precision mechanical work.
- Good in English preferred