Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Job Description: Continuous Improvement Business Systems Specialist (PPI)

Job Description

The PPI Business Systems Specialist will facilitate implementation of the Practical Process Improvement (PPI) Business System at the workstream level to enable efficiencies, increase employee engagement and enhance customer experience. The position collaborates with key stakeholders at gemba to lead by example leveraging RCCM, PPI training, lead projects and kaizen events by deploying structured problem solving to improve systems and eliminate waste. The role involves facilitating the lean fundamentals, such as visual management/5S, value stream mapping, standard work, metric boards, stand-up meetings and project funnel coordination. It also involves developing capability in these areas by training teams and providing coaching through the events.

• Lead/work with functional teams to enhance processes to improve customer experience and spread an action-biased culture of continuous improvement to improve critical metrics, in the areas of customer, finance, people and quality
• Provide support to develop problem solving capability within the organization at all levels
• Train, coach and follow up with teams to ensure system improvements are sustained and running the processes independently
• Work closely with site PPI steering committee to identify ways to accelerate the culture change necessary to support the PPI Business System
• Provide ongoing support to teams deploying rapid responder teams on the floor to drive countermeasures
• Help teams identify new projects through value stream mapping, data analysis and daily management systems
• Work with the PPI Network to benchmark, develop, promote and standardize processes

• Bachelor's degree in engineering, science, operations or business
• Strong interpersonal skills and the ability to connect with and positively influence leadership and all levels of the organization
• A critical thinker who can evaluate the entire site to integrate and streamline systems for optimal advantage.
• Able to drive continuous improvement in both non-operational and operational areas, including connecting the cross-functional resources to remove waste along the extended value streams
• Passion for driving improvement and leading change
• Proven record for developing and training teams
• Great communicator, including solid written, oral and presentation-giving skills
• Broad knowledge of multi-functional processes and financial business methods
• High ethical standards to support a professional business code of conduct
• Creative problem-solving skills, organizational and time management skills

• Leadership roles from fields like operations, commercial, engineering, quality, or product management
• A Lean Practitioner with 3+ years of experience and a 'hands-on' track record of implementing successful TPS fundamentals including elements such as:
  • Visual management/5S, metric boards, value stream mapping, stand-up meetings, standard work, and project funnel coordination
  • Expertise in problem-solving through the use of a formal program/process