Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Job Title: Representative I
Salary Band: 1
Job title: Associate
Job Location: Lagunilla, Heredia
Direct reports: No
General Purpose of Position:
This position involves basic operation activities, execution on systems and/or processes that are routine. May require specialized training, but does not require a sophisticated level of independent work, judgment and/or decision making.
Performs basic accounting, finance and customer service duties for the organization. Generates routine reports, completes forms, and responds to general inquiries as requested.
Main Responsibilities
Want more jobs like this?
Get jobs in Tamarindo, Costa Rica delivered to your inbox every week.
- Processes information and documents; maintains a record of customer inquiries; and directs different cases to the department or person in charge for proper resolution.
- Provides support in the management of documentation at the request of internal analysts; and verifies that the information is updated and classified.
- Processes data and prepares documents for delivery to internal analysts; copies, organizes and stores documents and reports; is in charge of mail and documentation distribution; and enters data into established systems.
- Aligns with company ethics and integrity policies, procedures and standards by implementing related action plans; using open door policy; and applies them in process execution.
- Maintains involvement and communication via email with internal analysts involved in processes.
- Provides support and performs any other requests as required by business need.
Basic Requirements (essential)
- High school degree.
- No experience required.
- English level B1+.
- MS Office: Word, Power Point, Outlook - Basic Excel.
Competencies
- Put the customer first.
- Own your results.
- Find a better way to do things every day.