Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Looking for a Client Services Project Manager III? Join Thermo Fisher Scientific Inc. and be part of a global team delivering world-class project management solutions. Lead with ambition and expertise in a dynamic and inclusive environment.
Key Responsibilities:
- Responsible for the leadership and onboarding of clients.
- Leads all client-facing activities and communicates strictly in accordance with the team client mantra.
- Owns and develops project plans to support client activities flawlessly.
- Demonstrates effective use of support tools like RAID logs and critical issue discussions.
- Interprets effectively quotes, maintains, and manages any changes to quotes.
- Owns and leads study set up with the support of the PMII team.
- Overall responsibility for project delivery in line with client expectations.
- Coordinates internal activities to ensure timely project achievements.
- Supports the development of PMII and PMI team members.
- Responsible for client billing right first time and revenue realization.
- Provides timely provision of reports and other critical information.
- Ensures timely communication with all collaborators on order status.
- Writes and reviews departmental SOPs, Project Plans, and other documentation.
- Responsible for revenue recognition for assigned projects and verifies final information for the Accounting Department prior to invoice release.
- Handles non-conformance issues and provides timely resolution.
- Provides training to other team members as needed.
- Participates in cross-functional business process improvement activities.
- Demonstrates effective written and verbal communication skills, tailoring messages appropriately for various management levels.
- Available for infrequent overtime work as necessary.
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Minimum Requirements/Qualifications:
- Ideally 1-2 years of successful experience in project management as an Associate/Assistant Project Manager.
- Certification in Project Management by a recognized training institution (or working towards certification) is an advantage.
- Understanding of GXP requirements in a pharma or CRO environment.
- Flexible and adaptable with strong customer leadership skills.
- Able to analyze problems and define customer-centric solutions.
- Able to work with resilience and support team members.
- Good interpersonal, verbal, written, and numerical skills.
- A standout colleague.
- Scientific degree required or other degree coupled with pharma/CRO equivalent work experience.