Work Schedule
First Shift (Days)

Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards

Job Description

Join Thermo Fisher Scientific and make a difference by contributing to important projects, such as finding cancer cures, preserving the environment, and ensuring food safety. Your work will have a meaningful impact and help you reach your career objectives.

Location/Division Specific Information

Unity Lab Services offers a centralized hub for coordinated lab service, support, and supply management. Our tailored service offerings and highly skilled service experts have the adaptability and expertise to effectively meet the specific business requirements of our customers' laboratories. Position based in West Point, PA.

• Use Thermo Fisher Scientific's or customer's inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing.
• Delivery of chemical packages within a laboratory environment
• Sustaining and maintaining of chemical stockroom inventory
• Pickup of hazardous waste
• Delivery of chemical packages within a laboratory environment
• Follow work processes as outlined by our written procedures.
• Listens to customer concerns, effectively addresses issues with a goal of resolution within established timeframe, and proactively communicates with supervisor, any customer concerns and/or potential problems.
• Engages in process improvement activities.
• May perform other responsibilities as assigned by management.

• 1-2+ years with relevant experience, preferably within a laboratory setting or services.
• Validated customer service skills with demonstrated verbal, and written skills.

• Ability to read, write, and speak English fluently. Strong communication skills and dedication to delivering excellent customer service.
• Must possess operating skills to use handheld scanners and learn to enter data in various systems as needed, as well as analytical skills to reconcile reports.
• Demonstrates computer proficiency and possess intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.
• Works primarily at customer sites, which may require working independently. Work areas may include spaces where chemical-based allergens may be in use (such as penicillin, tetracycline, etc.)
• Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, and safety glasses, steel toe shoes, bump hats and/or safety glasses.
• Ability to lift, push, and pull 30-40 pounds consistently is required; occasional lifting of 50 pounds may be necessary using equipment like pushcarts.

• Review our company's Total Rewards
• Medical, Dental, & Vision benefits-effective Day 1
• Paid Time Off & Holidays
• 401K Company Match up to 6%
• Tuition Reimbursement - eligible after 90 days
• Employee Referral Bonus
• Employee Discount Program
• Recognition Program
• Charitable Gift Matching
• Company Paid Parental Leave