Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office

Job Description

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

• Facilitates business review meetings in partnership with Business Managers, meeting agendas, meeting minutes, and maintains all primary contact and primary team contact information.
• Responsible for forecasting and demand planning for client prioritization purposes in order to improve forecast accuracy of client portfolio.
• Supports Business Management Teams with profitability and pricing management.
• Ensures resolution of significant issues with the client through coordination and interaction with internal functional resources.
• Serves as the client site representative for client service requests, and initial client concerns.
• Ensures contract compliance, facilitates execution of additional services, and performs annual contract pricing.
• Ensures yearly maintenance of commercial products.
• Reviews and implements contract amendments (Change of Scope) for new work in accordance with the associated financial accountability limits.
• Identifies new sales/portfolio expansion opportunities within the site processes by working with Business Manager and Sales.

• High school diploma with at least 4 years of relevant experience, required. Bachelor's degree in Science, Business or related field, preferred

• At least three years of pharmaceutical, supply chain or manufacturing industry and/or client interface experience, preferred.
• Background in business, account or project management, preferred.
• Equivalent combinations of education, training, and related work experience may be considered.

• Some understanding of project management principles is helpful.
• Knowledge of GMP and pharmaceutical industry is helpful.
• Previously held role in technical capacity or equivalent technical experience preferred.
• Strong interpersonal, communication and negotiation skills.
• Well organized, and detail oriented.
• Leadership and conflict resolution skills preferred.
• Responsible for the client experience.