Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
What will you do:
- Provide flawless pre-, during, and post-sales technical support, applications assistance, and consultation for both internal and external customers.
- Collaborate closely with the commercial team throughout the sales cycle to understand customer requirements and craft detailed application plans that effectively implement our product capabilities.
- Conduct and participate in product demonstrations and sample evaluations, showcasing our innovative technologies at customer sites or our Customer Experience Center.
- Maintain and disseminate updated technical information for specific applications and workflows.
- Build and deliver engaging presentations at seminars, conferences, and other customer engagement activities.
- Combine conceptual and analytical knowledge to independently address challenging problems.
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Qualifications:
- Master's degree or higher in Chemistry or equivalent.
- Proven technical knowledge and hands-on expertise in chromatography-based instruments, with at least 10 years of experience.
- Experience in chromatography and mass spectrometry workflows including sample preparation techniques.
- Outstanding oral and written communication skills for extensive customer interactions.
- A collaborative and positive teammate with excellent interpersonal skills.
- Ability to travel locally (~90%) and no disqualification for overseas business trips.