Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Job Title: AMS Sales Supervisor

Reports To: Sr. Service Sales Manager

Group/Division: China Service Department

Career Band: 6

Position Location: Shanghai

Essential Duties and Responsibilities

• Achieve the planned growth for revenue and bookings in the assigned accounts/territory while maintaining or exceeding gross margin goals.
• Owns the account management and ensures that account plans and sales activities are consistent with overall business goals. Conducts monthly and quarterly account reviews to reflect progress and market changes.
• Possesses sufficient technical, operations and business knowledge to present a compelling value proposition to prospects and customers. Achieves revenue growth, profitability, expense control, process optimization, productivity, and customer satisfaction objectives.
• Collaborates with customers to understand their business needs and strategic objectives, forms relationships with decision-makers and identifies, develops and closes enterprise services business opportunities.
• Builds relationships at multiple levels of account and across all constituents.
• Prospects across accounts to ensure that target opportunities are identified and developed across sites and geographies.
• Qualifies potential opportunities early in the sales cycle and manages the pipeline to ensure timely pursuit of opportunities, encouraging Thermo Fisher's inclusion in all associated RFP's.
• Provides realistic sales forecasts to management and communicates any significant changes or developments in a proactive and timely manner.
• Collaborates with other Thermo Fisher business units to provide a unified customer experience and resolve major conflicts with clients, ensuring client satisfaction.
• Understands the generic strengths and vulnerabilities of major competitors and develops sales strategies to respond effectively and to develop competitive differentiation.
• Works together with other groups within Thermo Fisher to implement strategies, identify and address cross-selling and collaborative business opportunities and overcome obstacles.
• Maintain strong collaborative working relationships with commercial key account and corporate focus account team.
• Ensures all activities are carried out in accordance with Thermo Fisher Scientific policies and applicable laws.

• Bachelor's degree in Business or related or equivalent experience.
• 10+ years experience on selling strategic service business solutions.
• Full experience of tender bidding
• Ability to travel up to 50%.
• Advanced PC skills, especially in Word, Excel, and PowerPoint.
• Sales or operations experience in research or clinical industry.
• 5+ years experience on key account management
• 3+ years experience of management role
• Strong collaborative track record, which includes working within a matrix environment along with the ability to find solutions to a common goal.
• Familiarity with commercial operations, relationship management and marketing tools.
• Excellent English communication skills, both written and oral.
• Reflector style - able to learn from mistakes and always wants to achieve best possible performance.
• Ability to develop high levels of credibility and forge solid and positive professional relationships with customers, peers, and upper management.
• Self motivated; bias for action.
• Effective negotiating and influencing skills.
• Highly skilled at working seamlessly with colleagues to achieve shared goals.
• Experienced in driving customer allegiance and growing existing customer base
• Demonstrate Thermo Fisher Scientific values - Integrity, Intensity, Innovation and Involvement.