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Account Manager, IOMS

AT Thermo Fisher Scientific
Thermo Fisher Scientific

Account Manager, IOMS

Chengdu, China

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Position Summary:

Grow IOMS business in China by achieving sales and marketing objectives and working with application, service and other teams to satisfy customer for long term success.
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Job Description:
• Responsible for all sales activities in the responsible territory or industry.
• Organize and participate marketing activities, such as seminars, workshop or demo as needed to generate sales leads and qualify them.
• Provide appropriate technical solutions and quotations to prospective customers to lead to successful closure of sales.
• Influences preparation and presents technical assistance, consultation and problem solving to customers as necessary

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• Develop and maintain key account strategies for high profile customers and maintain good relationship with industry opinion leaders.
• Manage customer satisfaction with all installed customers through effective coordination with Customer Support team.
• Gather sales and marketing data and submit weekly (Expense) and monthly reports (Won/Lost orders, Forecasts, Cold Call Activity, Lead Follow-up) on a timely basis.
• Responsible for discount administration within assigned authorization.
• Arranges presentation schedule with customer base.
• Manages controllable expense budget within assigned territory.
• Has ultimate responsibility for account management in assigned territory.

Key Metrics:
Sales quota
Forecast (funnel report)
Win / Lose report
Expense budget
Teamwork with service and other teams
CAS

Requirements:
• MS degree or above in Analytical Chemistry, Geology or equivalent required.
• 5 years sales experience selling capital equipment, preferably in Mass spec market. Appropriate experience in Applications or Customer Support will be considered in lieu of direct sales experience.
• Handles pressure/disappointment professionally. Willingness to accept constructive criticism/suggestions
• Good oral and written communication skills in both Chinese and English. Effective interpersonal communicator.
• Travel will be a mix of airline, rail or bus transportation. It will be necessary to lift and carry demonstration equipment and computers that can weigh up to 25 kg

Client-provided location(s): Chengdu, Sichuan, China
Job ID: ThermoFisher-R-01265830-2
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Mental Health Benefits
    • Fitness Subsidies
  • Parental Benefits

    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Financial Counseling
    • Performance Bonus
  • Professional Development

    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program