Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
When you join our team at Thermo Fisher Scientific, you have the opportunity to play a vital role in making the world healthier, cleaner, and safer. As a Sales Account manager, you will be part of a world-class organization that is dedicated to enabling our customers to make a positive impact in their respective industries. At Thermo Fisher Scientific, your exceptional skills and ambition will be recognized and valued, giving you the platform to contribute significantly to our mission.
In this role, you will be responsible for developing strong relationships and implementing strategies between assigned accounts/markets and Thermo Fisher Scientific. Your main goal will be to achieve growth and surpass revenue targets across divisions. By promoting our wide range of products and services, you will assist customers in optimizing the value they derive from Thermo Fisher Scientific.
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Essential Job Functions and Accountabilities:
• Services existing customers, obtains daily orders and evaluate customer needs and build productive long-term relationships.
• Meet or exceed sales goals at the quarterly basis
• Manage territory information by maintaining of opportunities, successfully account management and competitor status.
• Keep trace the daily run rate of consumable reagent and create benchtop instruments needs.
• Inform new products and other general information to customers. Incorporate this data in the
forecast plan.
• Manage selling price within territory to control profitability and efficiency
• Resolves customer complaint by investigating problems and finding solutions. Meet the customer
satisfaction rate over 90%.
• Cooperate with cross function teams (TAS, TSS, CS, Logistic, and Service) to find opportunity and
get deal.
Educational Qualification:
• At least 3 to 5 years of direct sales experience, preferably in the research laboratory industry.
• Master's degree, preferably in the biological sciences, knowing the principal of cell culture, cell
biology, Protein, and Molecular biology application.
• Chinese should be fluent. The writing and speaking ability of English is medium, English proficient
is better.
• Must possess a strong desire and passion to serve the customer and deliver excellent customer
service.