Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Job Responsibilities

• Serve existing customers, maintain daily orders, discuss customer needs and build strong long-term relationships.
• Meet or exceed sales targets on a quarterly basis.
• Manage territory information by recording opportunities, effectively managing accounts, and acquiring competitor status updates.
• Maintain daily run rates of consumable reagents and identify benchtop instrument needs.
• Promote new product information and other general information to customers, incorporating these activities into the forecast plan.
• Manage selling prices within the territory to balance profitability and coverage.
• Investigate and resolve customer complaints, ensuring a customer happiness rate of over 90%.
• Collaborate with cross-functional teams (TAS, TSS, CS, Logistic, and Service) to build opportunities and successfully complete deals.

• Proven experience in a sales role, preferably within the scientific or related industry.
• Outstanding communication and interpersonal skills.
• Ability to determine customer needs and provide tailored solutions.
• Strong organizational skills and the ability to manage multiple accounts effectively.
• Demonstrated ability to meet and exceed sales targets.
• Knowledge of territory management and competitor analysis.
• Capacity to promote new products and integrate this information into sales strategies.
• Ability to handle customer complaints and achieve high happiness rates.
• Experience working with cross-functional teams to achieve common goals.