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Summer Intern, Process Improvement

AT The Port Authority of New York & New Jersey
The Port Authority of New York & New Jersey

Summer Intern, Process Improvement

Jersey City, NJ

Description

About the Internship

The Chief Security Office (CSO) is a pivotal division within the Port Authority, tasked with ensuring the safety and security of the Port Authority's assets, including its customers, employees, and critical infrastructure. CSO is structured into several specialized units including Resource Management and Planning (RMP), each focusing on different aspects of security and operational management.

RMP supports all departments under CSO. It assists in vital administrative functions such as contract administration, data analytics for crime and financial statistics, process improvement initiatives (e.g. automation), purchasing equipment, and managing requests for office space and vehicles. RMP is essential in ensuring that each unit has the resources and tools required for efficient operation.

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Responsibilities

  • Support the identification, development, implementation, and tracking of continuous improvement initiatives across the Chief Security Office
  • Collect, analyze, and present data related to continuous improvement in CSO
  • Develop resources and training to share continuous improvement methodologies
  • Prepare reports and presentations based on findings from data analyses, customer surveys and/or stakeholder workshops
  • Collaborate with different CSO units to understand their needs and integrate digital solutions into their workflows
  • Develop and implement digitization and automation solutions to streamline operations, reduce manual workload, and enhance efficiency

Minimum Qualifications

  • Enrollment at a college/university through Summer 2025 and into the Fall 2025 semester
  • Major in Criminal Justice, Emergency Management, Public Administration, Business, or a related field

Desired Qualifications

  • Interest in Public Safety career field and working closely with security professionals
  • Experience and interest in one or more of the following areas: process improvement (e.g. Lean), Design Thinking, and/or change management
  • Creative thinking and openness to learning new technologies and methodologies
  • Familiarity with data visualization tools (e.g. Tableau and Power BI)
  • Familiarity with PowerAutomate, RPA, or similar tools
  • Ability to handle sensitive information with discretion and integrity

Internship Details

  • The start date will be Thursday, May 29, 2025
  • The internship will last approximately 12 weeks, ending on Friday, August 22, 2025
  • This is a full-time internship (5 days per week at 7.25 hours per day)
  • The format is expected to be hybrid (2 days virtual and 3 days in-person)

Selection Process

  • Only applicants under consideration will be contacted
  • If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews
  • Different internships will have different timelines for interviews

Compensation & Benefits

  • The hourly rate range is $17.63 to $27.21 (the exact rate will be determined by internship type and rising school year)
  • Ability to opt in to the New York State and Local Retirement System
  • Access to Employee Business Resource Groups
  • Facility Tours
  • Career Panels
  • Social/Networking Events

How to Apply:

Interested candidates should apply to this job by clicking on the "Apply Now" button and submitting a resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications.

Only applicants under consideration will be contacted.

About The Port Authority:

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than twenty three billion in annual wages and eighty billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.

Equal Opportunity Employer

The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.

Client-provided location(s): Jersey City, NJ, USA
Job ID: Port_Authority-15345611
Employment Type: Intern

Perks and Benefits

  • Health and Wellness

    • Fitness Subsidies
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Pet Insurance
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Holiday Events
    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • Financial Counseling
    • Pension
  • Professional Development

    • Leadership Training Program
    • Internship Program
    • Tuition Reimbursement
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program