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Summer Intern, Employee Engagement & Effectiveness

AT The Port Authority of New York & New Jersey
The Port Authority of New York & New Jersey

Summer Intern, Employee Engagement & Effectiveness

Jersey City, NJ

Description

About the Internship

The Chief Security Office (CSO) is a pivotal division within the Port Authority, tasked with ensuring the safety and security of the Port Authority's assets, including its customers, employees, and critical infrastructure. OCSO is structured into several specialized units including Resource Management and Planning (RMP), each focusing on different aspects of security and operational management.

RMP supports all departments under CSO. It assists in vital administrative functions such as contract administration, data analytics for crime and financial statistics, process improvement initiatives (e.g. automation), employee engagement, purchasing equipment, and managing requests for office space and vehicles. RMP is essential in ensuring that each unit has the resources and tools required for efficient operation.

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Responsibilities

  • Develop a quarterly plan to evaluate and enhance employee engagement within the Chief Security Officer's office, with the capability to monitor progress over the course of the year.
  • Collaborate with directors and managers to develop a workplace effectiveness plan across the various divisions.
  • Design and execute programs that foster a sense of belonging and connection among employees, improving morale, retention and overall satisfaction.
  • Identify training opportunities for security professionals to acquire new certifications and enhance their knowledge, ensuring compliance with leading security standards.
  • Assist in organizing and executing employee events aimed at engaging staff, fostering pride, learning leadership skills, and promoting the Office of the Chief Security Officer as an excellent place to work.
  • Identify and implement strategies to enhance work productivity by evaluating current workflows, optimizing resource allocation, and leveraging technology.
  • Explore opportunities for improving employee time management, streamlining processes, fostering collaboration, and providing necessary training and support.
  • Consider employee feedback and industry best practices to introduce initiatives that drive higher performance, reduce bottlenecks, and encourage a culture of continuous improvement.

Minimum Qualifications

  • Enrollment at a college/university through Summer 2025 and into the Fall 2025 semester
  • Major in Human Resources, Organizational Development, Business Administration, Public Administration, Psychology, Criminal Justice, Emergency Management, Public Administration, Business, or a related field

Desired Qualifications

  • Interest in Public Safety career field and working closely with security professionals
  • Enthusiasm for working in a government environment and working closely with public safety and civilian security professionals
  • Experience and interest in one or more of the following areas: employee engagement, leadership in security, workforce productivity
  • Creative thinking and openness to learning new technologies and methodologies
  • Analytical mindset with the ability to work with data and identify insights.
  • Familiarity with data visualization tools (e.g. Tableau and Power BI)
  • Familiarity with Power Automate, RPA, or similar tools
  • Ability to handle sensitive information with discretion and integrity

Internship Details

  • The start date will be Thursday, May 29, 2025
  • The internship will last approximately 12 weeks, ending on Friday, August 22, 2025
  • This is a full-time internship (5 days per week at 7.25 hours per day)
  • The format is expected to be hybrid (2 days virtual and 3 days in-person)

Selection Process

  • Only applicants under consideration will be contacted
  • If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews
  • Different internships will have different timelines for interviews

Compensation & Benefits

  • The hourly rate range is $20.70 to $27.21 (the exact rate will be determined by internship type and rising school year)
  • Ability to opt in to the New York State and Local Retirement System
  • Access to Employee Business Resource Groups
  • Facility Tours
  • Career Panels
  • Social/Networking Events

How to Apply:

Interested candidates should apply to this job by clicking on the "Apply Now" button and submitting a resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications.

Only applicants under consideration will be contacted.

About The Port Authority:

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than twenty three billion in annual wages and eighty billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.

Equal Opportunity Employer

The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.

Client-provided location(s): Jersey City, NJ, USA
Job ID: Port_Authority-15345668
Employment Type: Intern

Perks and Benefits

  • Health and Wellness

    • Fitness Subsidies
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Pet Insurance
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Holiday Events
    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • Financial Counseling
    • Pension
  • Professional Development

    • Leadership Training Program
    • Internship Program
    • Tuition Reimbursement
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program