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Summer Intern, Customer Experience

AT The Port Authority of New York & New Jersey
The Port Authority of New York & New Jersey

Summer Intern, Customer Experience

Jersey City, NJ

Description

About the Internship

The internship will allow a student to participate in business development and capacity building programming for Port Authority certified Minority Business Enterprises, Women-owned Business Enterprises, Small Business Enterprises, Service-Disabled Veteran-owned Business Enterprises, Disadvantaged Business Enterprises, and Airport Concessionaire Disadvantaged Business Enterprises. The task will include outreach events, Customer Engagement Meetings, Meet & Greet Meetings, Vendor e-Blast, Monthly Reporting, and event planning.

Responsibilities

  • Support on Outreach programming and events (virtually and in-person)
  • Support on Outreach Budget Reporting
  • Support Business Recruitment, business Meet & Greets, and Customer Engagements

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  • Assist in developing department presentations and other communications and briefings
  • Attend D&I employee engagement road shows, when applicable
  • Research organizations that provide diverse subcontracting/supplier opportunities
  • Additional projects and responsibilities as needed and assigned
  • Attend Outreach events in support of small business capacity building.

Minimum Qualifications

  • Enrollment at a college/university through Summer 2025 and into the Fall 2025 semester

Desired Qualifications

  • Experience with Microsoft Office
  • Strong interest in diversity and inclusion and human resources
  • Excellent verbal and written communication skills
  • Organized with experience working independently on multiple projects

Internship Details

  • The start date will be Thursday, May 29, 2025
  • The internship will last approximately 12 weeks, ending on Friday, August 22, 2025
  • This is a full-time internship (5 days per week at 7.25 hours per day)
  • The format is expected to be hybrid

Selection Process

  • Only applicants under consideration will be contacted
  • If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews
  • Different internships will have different timelines for interviews

Compensation & Benefits

  • The hourly rate range is $18.07 to $30.31 (the exact rate will be determined by internship type and rising school year)
  • Ability to opt in to the New York State and Local Retirement System
  • Access to Employee Business Resource Groups
  • Facility Tours
  • Career Panels
  • Social/Networking Events

How to Apply:

Interested candidates should apply to this job by clicking on the "Apply Now" button and submitting a resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications.

Only applicants under consideration will be contacted.

About The Port Authority:

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than twenty three billion in annual wages and eighty billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere.

Equal Opportunity Employer

The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer.

Client-provided location(s): Jersey City, NJ, USA
Job ID: Port_Authority-15373589
Employment Type: Intern

Perks and Benefits

  • Health and Wellness

    • Fitness Subsidies
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA
    • HSA
    • Pet Insurance
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Holiday Events
    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • Financial Counseling
    • Pension
  • Professional Development

    • Leadership Training Program
    • Internship Program
    • Tuition Reimbursement
    • Promote From Within
    • Shadowing Opportunities
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program