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Senior Scrum Master

AT The Hartford
The Hartford

Senior Scrum Master

Charlotte, NC

Sr Scrum Master - BA07BE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The role involves leading Scrum/Kanban teams, guiding agile ceremonies, and ensuring adherence to Agile principles. The candidate will serve three teams and work closely with Product Owners, the development team, and partner teams to deliver high-quality products and improve efficiency.

This position offers a hybrid work arrangement, with candidates expected to work in the office three days a week (Tuesday through Thursday) if they are near the locations.

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Responsibilities:

  • Practice and advocate Agile principles, values, and behaviors
  • Lead and conduct daily standups, sprint planning, backlog refinement, sprint reviews, and retrospectives
  • Lead and conduct PI Planning activities, assist with PI ceremonies, manage capacity planning, and present the outcomes of PI to stakeholders
  • Oversee the Kanban board to optimize flow, identify bottlenecks, and ensure work items move smoothly through the process
  • Provide transparency, foster innovation, leverage analytical thinking, and remove impediments within Agile teams
  • Oversee or facilitate Agile events and problem-solving sessions, promote open dialogue, and engage partners as needed
  • Generate and track Agile performance metrics, drive improvements, and ensure a data-driven approach to decision-making
  • Monitor tickets/incidents flow, compliance dashboards, change communications, and inter-team dependencies
  • Utilize asynchronous communication tools and clear documentation to keep everyone informed and engaged
  • Proactively work with dependent teams, partner Scrum/Kanban teams to ensure dependencies are tracked and met
  • Coordinate and support effective communication among team members across time zones

Qualifications:

  • Bachelor's degree in computer science, Information Technology, Business, or a related field, or equivalent experience
  • 5+ years of experience as a Scrum Master or in a similar role
  • Excellent communication, interpersonal, collaboration, and facilitation skills
  • Strong understanding of Agile principles and practices, including Scrum, Kanban, and Lean
  • Proven ability to coach and mentor Agile teams
  • Experience with Agile tools such as Rally
  • Ability to work effectively in distributed and cross-functional teams

Preferred Qualifications:

  • Experience with managing scrum/kanban for Cloud Engineering, Reliability Engineering, Infrastructure Teams, and Insurance Industry
  • Experience in managing multiple Scrum and Kanban teams across various time zones
  • Experience with scaled Agile frameworks (e.g., SAFe)
  • Scrum Master certification (e.g., Certified Scrum Professional, Advanced Certified ScrumMaster)
  • Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$108,800 - $163,200

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits

Client-provided location(s): Charlotte, NC, USA
Job ID: hartford-R2520425_Charlotte
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Fitness Subsidies
    • FSA
    • HSA
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
    • Remote Work Opportunities
    • Flexible Work Hours
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Company Videos

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