Personal Insurance Direct Sales Manager

Mgr PL Direct Sales - SP08BE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

Culture

• Maintain a High-Performance Culture: Lead and model behaviors to drive individual and team goals, utilizing advanced coaching techniques and feedback mechanisms (GROW and SMART goal practices) to reduce team variation.
• Achieve Performance Excellence: Consistently achieve key performance metrics and address performance improvement issues promptly and effectively to maintain balanced performance.
• Effective Communication: Demonstrate exceptional verbal and written communication skills, ensuring all team members are informed, engaged, and aligned with organizational goals.
• Self-Awareness and Development: Build self-awareness and identify areas for improvement. Develop and implement strategic action plans, resulting in significant and measurable improvements in engagement and performance, as reflected by favorable engagement survey results.

• Leader Mindset: Foster a business owner mindset by implementing effective coaching routines, disciplines, and data-driven strategies to identify key behaviors, conduct outlier analysis, reduce variation, and uncover improvement opportunities.
• Decision Making: Consistently provides innovative feedback for process improvements, develops creative solutions to complex problems, and makes quick, effective decisions in a fast-paced environment.
• Financial/Business Acumen: Continues to develop a general understanding of the recon, staffing model, roadmap, priorities with the ability to collaborate/partner with stakeholders to influence and communicate key decisions.

• Build and leverage relationships and resources to lead organizational change effectively. Encourage and facilitate the adoption and execution of change initiatives at all levels.
• Cross-Functional Collaboration: Partner with business units across functional and organizational lines to understand the end-to-end customer experience, share best practices, and recommend improvements.
• Cultivate Engagement and Trust: Foster high engagement through a culture of trust and belonging, positively influence behaviors in peer group, performance, culture & engagement.

• Minimum of two years coaching, mentoring, supervisory or leadership experience
• Experience in a Sales environment is highly desired.
• Insurance and leading in a Sales Center experience preferred.
• College Degree strongly preferred.
• Primary work hours for this position are between 8:00 a.m. - 7 p.m. local time (Monday-Friday) as the needs of the team/business dictate with rotating weekday closing shift to 9:00 pm and weekend coverage (both approximately 1-2 a month)
• A driven, self-starter with a strong work ethic and passion for learning
• Proven track record of delivering improved and sustained results over time
• Ability to foster a high-performing sales team environment with a focus on customer impact
• Possess exceptional interpersonal skills and strong influencing abilities
• Demonstrated capacity to communicate across small and large groups
• Strong business acumen and professional demeanor
• Readily able to adapt and lead others through change
• Strong organization, planning, time management and delegation skills
• Desire to coach and mentor others with demonstrated value in team collaboration.
• Ability to successfully lead and drive accountability in a structured environment.
• Willingness to learn needed technical aspects of the job
• Strong skills in all basic computer applications (Word, Excel, PowerPoint, etc.)