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Network Operations Intern

AT The Hartford
The Hartford

Network Operations Intern

Hartford, CT

Student Intern - HHSIAN

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

PROGRAM OVERVIEW:

Are you a high performing student? Are you continuously demonstrating leadership and a willingness to learn? Are you always looking for a way to make a difference?

A High School intern position with The Hartford Financial Services Company gives you unprecedented access to learn in a real world, Fortune 200 environment. You will develop relevant skills and core competencies. An experienced IT professional will be your mentor as you gain key insights into the evolving, innovative, fast paced world of corporate information technology services!

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WHAT ELSE CAN YOU EXPECT?

  • A highly inclusive, supportive, structured, and rewarding internship experience
  • New Intern Orientation Program with general computer, application and required system training
  • Work on meaningful assignments that improve our ability to serve our customers, improve IT stability, compliance, and more
  • Structured support from an assigned mentor during your internship
  • Scheduled sessions to meet senior executive leaders at The Hartford

FUNCTIONAL TEAM

The Enterprise Network Operations Center monitors and manages The Hartford IT global network infrastructure, ensuring its smooth and secure operation, troubleshooting issues, and collaborating with other IT teams and vendors to resolve problems. The team is involved in working closely with application, infrastructure, database, and middleware teams to ensure a stable network. We use wide variety of tools in network monitoring such as SMARTS, Aruba SD-WAN, Arbor Enterprise, Splunk, ARX Riverbed, Cacti, Cloud Watch, ServiceNow to ensure that uptime and connectivity of the IT systems are operational 24/7.

We are looking for an Intern who is up to the challenge of learning processes and leveraging tools mentioned above to help innovate new ways of working. The ideal candidates have a strong desire to build organizational skills, strong problem-solving capabilities, intent to showcase effective root cause analysis and most importantly, willingness to reach the solution. As an Enterprise Network Operation Center intern, you will work directly with a high performing team conversing with various service tower teams across the enterprise.

PRIMARY RESPONSIBILITIES:

• Assist in monitoring network trends (On-Prem & Cloud) and identifying opportunities to improve network performance availability utilizing SMARTS, Splunk, Arbor, River Bed, ServiceNow tools

• Assist in facilitating team meetings and capturing action items ex. DDoS mitigation communication messages to ISP vendors Lumen & Verizon, Communicate network related outages to stakeholders

• Assist with hands and feet activity ex. Network cabling, UPS replacement

COMPETENCIES & SKILLS REQUIRED:

• Self-motivated with mature, professional, and ethical conduct

• Demonstrate outstanding communication, flexibility, teamwork and leadership

• Excellent communicator, oral and written

• Eager to learn new things and apply the information quickly to different situations

• Analytical and decision-making abilities, problem solving skills

• Ability to build and maintain positive working relationships

• Team oriented, collaborative and willing to accept feedback

• Focused on delivering a positive customer experience

OTHER REQUIREMENTS:

• Technology focused curriculum preferred

• Teacher Recommendations preferred

• Engagement and leadership in school clubs, extracurricular activities, community, or volunteer enrichment events preferred

LOCATION OF INTERNSHIP:

• One Hartford Plaza , NP2(ENOC Room)

o Remote/Onsite

WORKING TIME / SCHEDULE

• Monday - Friday, 20 hours. (Position is Part-Time, Temporary)

• Internship starts mid-June and runs through mid-August

• Working hours vary, typically 8:30AM - 5PM

SPECIAL REQUIREMENTS / CONSIDERATIONS:

• Reliable Transportation (for on-site work, if required)

• Must satisfy employment eligibility requirements as established by The State of CT and pass required back-ground checks.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits

Client-provided location(s): Hartford, CT, USA
Job ID: hartford-R2520538_Hartford
Employment Type: Intern

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Fitness Subsidies
    • FSA
    • HSA
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
    • Remote Work Opportunities
    • Flexible Work Hours
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

Company Videos

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