Sr Representative Claims - CH08BE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

We are searching for a motivated, positive individual to join our claims team as a Marine claim adjuster Specialist. Responsible for maintaining and processing Marine claims. You will be handling a wide variety of claims including Cargo, MGL, and Transport.

Responsibilities:

• Proactively investigate, negotiate and resolve high exposure claims, involving complex issues and/or litigation.
• Ensures that claims are analyzed for coverage and are adjusted and paid properly within company guidelines.
• Develop and maintain strong relationships with brokers and clients.
• Coordinating and managing communication with internal and external stakeholders (e.g., Underwriting, reinsurers, external vendors, etc.) to ensure the highest level of customer service.
• Claims Processing and Administration.
• Investigation and Reserving of Claims.
• Investigate high exposure claims that involve complex issues and/or litigation - requires qualified legal analysis.
• Evaluate and address coverage issues and determine appropriate reserving levels.
• Maintain an Active Diary.
• Drive effective subrogation/salvage processes.
• Ensure all claims handled within authority limits and in line with our procedures and guidelines.
• Selects vendors, lawyers, independent surveyors and monitor expenses paid too these vendors to ensure service quality.
• Reviews and analyzes claim reports to identify and address trends.
• Develops and implements strategies to correct adverse trends.

• Strong claims technical knowledge, and legal exposure in local market is essential. Expert understanding in relevant products, wordings, terms and conditions and coverages.
• Three plus years of experience handling Ocean Marine claims.
• Claims Handling: Expert knowledge of claims handling process from notification to settlement and recovery.
• Strong litigation management skills required. An understanding of relevant legal processes and procedures, litigation management, attend mediations
• Excellent interpersonal skills: strong written communication skills, ability to communicate clearly and effectively across various levels in the organization.
• Capable of working and collaborating with virtual team members.
• Ensure the use of best practices and compliance with all Company policies.
• Approaching tasks proactively and anticipating needs. Thinking quickly and prioritizing multiple work streams.
• Proficiency in Microsoft Office including Excel, Word.
• Some travel for mediations.