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Marine - Sr. Claim Representative

AT The Hartford
The Hartford

Marine - Sr. Claim Representative

Hartford, CT / Remote

Sr Representative Claims - CH08BE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

We are searching for a motivated, positive individual to join our claims team as a Marine claim adjuster Specialist. Responsible for maintaining and processing Marine claims. You will be handling a wide variety of claims including Cargo, MGL, and Transport.

Responsibilities:

  • Proactively investigate, negotiate and resolve high exposure claims, involving complex issues and/or litigation.
  • Ensures that claims are analyzed for coverage and are adjusted and paid properly within company guidelines.
  • Develop and maintain strong relationships with brokers and clients.
  • Coordinating and managing communication with internal and external stakeholders (e.g., Underwriting, reinsurers, external vendors, etc.) to ensure the highest level of customer service.
  • Claims Processing and Administration.
  • Investigation and Reserving of Claims.
  • Investigate high exposure claims that involve complex issues and/or litigation - requires qualified legal analysis.
  • Evaluate and address coverage issues and determine appropriate reserving levels.
  • Maintain an Active Diary.
  • Drive effective subrogation/salvage processes.
  • Ensure all claims handled within authority limits and in line with our procedures and guidelines.
  • Selects vendors, lawyers, independent surveyors and monitor expenses paid too these vendors to ensure service quality.
  • Reviews and analyzes claim reports to identify and address trends.
  • Develops and implements strategies to correct adverse trends.

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Qualifications:

  • Strong claims technical knowledge, and legal exposure in local market is essential. Expert understanding in relevant products, wordings, terms and conditions and coverages.
  • Three plus years of experience handling Ocean Marine claims.
  • Claims Handling: Expert knowledge of claims handling process from notification to settlement and recovery.
  • Strong litigation management skills required. An understanding of relevant legal processes and procedures, litigation management, attend mediations
  • Excellent interpersonal skills: strong written communication skills, ability to communicate clearly and effectively across various levels in the organization.
  • Capable of working and collaborating with virtual team members.
  • Ensure the use of best practices and compliance with all Company policies.
  • Approaching tasks proactively and anticipating needs. Thinking quickly and prioritizing multiple work streams.
  • Proficiency in Microsoft Office including Excel, Word.
  • Some travel for mediations.

This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$61,600 - $92,400

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits

Client-provided location(s): Hartford, CT, USA; W Diehl Rd, Naperville, IL, USA; E Raintree Dr, Scottsdale, AZ, USA
Job ID: hartford-R2418607
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Fitness Subsidies
    • FSA
    • HSA
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
    • Remote Work Opportunities
    • Flexible Work Hours
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program