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The Hartford

Director Category Management, Medical Claim Services

Hartford, CT

Dir Category Mgmt - FP06BE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Hartford is a strong company with a powerful brand and a bright future. The Strategic Sourcing & Real Estate (SSRE) department plays a critical role in The Hartford's future by operating as a trusted business advisor with deep expertise that advances The Hartford's business objectives and delivers exceptional customer experiences. We operate as advisors with our customers to positively impact business strategy, while optimizing the way we use third parties to meet enterprise and business unit objectives comprehensively.

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The Director, Category Management is an individual contributor role with responsibility to develop, monitor and manage Category strategies for Medical Claim categories of spend. Shall also direct and execute strategic sourcing strategies, develop category best practices, negotiate contracts and manage initiatives that support aggressive improvements in supplier quality, contract quality, total cost effectiveness, enhanced service levels, improved coordination, delivery, pricing, lead-times, payment and risk compliance.

This role will have a Hybrid work arrangement, with the expectation of working in the Hartford, CT or Morristown, NJ office 3 days a week (Tuesday through Thursday).

Responsibilities:

  • Responsible for the entire lifecycle of assigned spend and will work within an agile delivery approach working closely with a sourcing delivery team.
  • Has responsibility for all suppliers within the assigned category of spend emerging & existing legacy) and will drive standards/best practices for assigned spend.
  • Functions as a trusted advisor to business & finance leaders to define best practices, introduce demand & supply-side opportunities and establish targets.
  • Leads the end-to-end sourcing events in support of major initiatives and/or significant vendor relationships.
  • Manages strategic category supplier relations and seeks growth or revision opportunities within supply base
  • Consistently drafts contracts that meet Hartford quality standards for business and legal protections and risk mitigation (BRO, THIP, Legal, etc.)
  • Engages with customers to ensure a high standard of service
  • Responsible for the quality of contract data entered into the system.
  • Accountable to work with several groups within or supporting the Claim organization

Qualifications:

  • Minimum of 5 years of experience in a corporate a sourcing & procurement function including experience sourcing & negotiating agreements of varying complexity, scope, and value, including the contract-to-payment process experience
  • Experience in the insurance industry and/or with the Claim spend category required
  • Experience in leading strategic sourcing process as well as reviewing, analyzing, drafting and negotiating contract terms
  • Strong packaging and presentation skills with the ability to analyze and explain complex pricing models
  • Excellent written and verbal communication skills as well as influencing and relationship skills; demonstrated ability to work successfully cross all levels of a corporate environment; able to influence setting sourcing direction with options, as required
  • Self-motivated with ability to work within agile team environment
  • Able to apply in a broader context management theory/principles in planning, organizing and fully integrating work
  • Experience with Continuous Improvement or Six Sigma methodology
  • High level of creativity with the ability to analyze and challenge conventional thinking and norms
  • Experience with Coupa (or Ariba) strongly preferred
  • Bachelor's degree required
  • JD, Master's degree, certified purchasing manager preferred; strong understanding of legal concepts required
  • Able and willing to travel as needed, up to ~10% of the time

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$115,840 - $173,760

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits

Client-provided location(s): Hartford, CT, USA; 67 S Park Pl, Morristown, NJ 07960, USA
Job ID: hartford-R2417016
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Fitness Subsidies
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
    • Remote Work Opportunities
    • Flexible Work Hours
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program