Job Description
About the Department of Conservation and Recreation:
The Department of Conservation and Recreation manages one of the largest and most diverse state parks systems in the nation and protects and enhances natural resources and outdoor recreational opportunities throughout Massachusetts. The DCR system includes over 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, skating rinks, trails, golf courses and parkways.
DCR is seeking candidates for the winter seasonal position of Office Support Specialist II, Bureau of Pool and Waterfront Safety.
Start Date: 11/10/24
End Date: 3/15/25
The duties and responsibilities of this position are:
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-Responsible for supporting Bureau hiring responsibilities for PWS seasonal staff including lifeguards, pool supervisors and waterfront supervisors.
-Provide administrative support to assigned personnel. Compose reports and review documents for completeness, content and compliance with regulatory and legal standards.
-Review, analyze and prepare reports concerning assigned unit activities in order to improve work methods, determine progress, revise established procedures and/or provide information to superiors.
-Conduct research. Confer with agency staff in order to exchange information, to coordinate efforts and to obtain information concerning agency programs and activities.
-Monitor activities at the Bureau Office to ensure effective operations and compliance with established standards.
-Supervise the work performed by and assigned to clerical or technical personnel.
-Schedule and attend meetings. Maintain electronic meeting and event calendars.
-Uses computer software or databases to prepare reports and compile data.
-Create and maintain database, spreadsheet and word processing files.
-Respond to inquiries and provide information to internal and external contacts concerning assigned unit activities.
-Coordinate unit or department programs and activities (e.g., trainings, seminars, teleconferences, employee recognition activities, recruitment and retention efforts).
-Ensure office activities are operational and in compliance with standards or guidelines.
-Responsible for responding to phone calls and directing calls to appropriate personnel and/or resolving issues pertaining to calls.
-Responsible for organizing and upkeep of detailed filing systems, including electronic filing systems, and/or file rooms.
-Oversee the coordination of office activities, meetings and events.
-Provide training to newly hired employees.
-Provide guidance and supervision to subordinate personnel.
-Perform other related duties as assigned.
Preferred Qualifications:
-Familiarity with processing of employment papers for seasonal staff.
-Knowledge of databases including data entry, building and executing queries.
-Knowledge of computer related skills: Microsoft Excel, Microsoft Word, Microsoft Access, OneDrive.
-Ability to work in a multi-faceted, fast paced team environment. -Ability to be a self-starter, working with minimal supervision.
-Ability to establish and maintain harmonious working relationships with others.
-Ability to exercise discretion in handling confidential information.
-Knowledge of software applications such as desktop publishing, project management, spreadsheets and database management.
-Ability to communicate effectively. Ability to write concisely, express thoughts clearly and develop ideas in a logical sequence. Ability to use proper grammar, punctuation and spelling. Ability to prepare documents and reports accurately.
-Ability to make recommendations, to multi-task and prioritize.
-Ability to assist customers of diverse backgrounds.
-Ability to follow guidelines and procedures.
-Ability to work independently and in teams.
Organizational skills.
-Based on assignment, the ability to supervise and assign work effectively.
-Knowledge of the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned agency or unit activities.
-Knowledge of the types and uses of agency databases, documents and files.
Please note, if you are selected for this position and will be working less than 90 days, the position will automatically revert to a short-term position.
Our short-term positions are not part of the salary scale that is advertised within this job posting. Should this position revert to a short-term seasonal position (less than 90 days), your salary rate will be discussed with you during the interview phase of the process.
Qualifications
First consideration will be given to those applicants that apply within the first 14 days.
Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:
Substitutions:
I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required experience.
II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.
Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Educational substitutions will only be permitted for a maximum of two years of the required experience.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.