Job Description
The Department of Developmental Services (DDS) is seeking a motivated and experienced human service professional for the role of a Transition Services Coordinator (Human Service Coordinator I) in the Cape and Islands Area Office located in South Yarmouth. The Transition Services Coordinator are assigned to work with transitioning young adults and their families to coordinate, integrate and monitor services provided.
The coordinator works as part of the Area Office Team, having an assigned caseload of transitional students between the ages of 17-22 years with Intellectual Disabilities (ID) and/or Autism Spectrum Disorder (ASD).
Duties and Responsibilities: Transitions18-22 yrs old (these duties are a general summary and not all inclusive)
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- Act as the primary contact for individuals and families served by the Department and are expected to effectively represent the Area Office by building respectful and collaborative partnership with individuals, families, guardian, provider agencies and other stakeholder groups involving the work of the Area Office and the Department.
- Meet and assess newly eligible transitional age adults for support needs; provides information and referral support to families and assists families in applying/arranging for these supports.
- Act as a liaison with service agencies (i.e. Department of Children and Families (DCF), Department of Public Health (DPH), Department of Mental Health (DMH), Early Intervention, and the Local Educational Authorities). The coordinator will participate in the Individual Education Plan (IEP), Team meetings, and develop Individual Transition Plans.
- Work with families in the DESE/ DDS project who are interested in participating in the Participant Directed Program. The coordinator works closely with Family Support Centers, planning for supports and monitoring those services.
- Develop and maintain close working relationship with local school authorities and facilitates a stable transition for individuals from school to adult services.
- Provide information to supervisor and other members of the Area Office Management Team and Regional Office as needed and will represent the Area Office effectively.
- Monitor the safety and well-being of assigned individuals; provide advocacy in human, civil and legal rights; facilitate team meetings; monitor follow-through on team recommendations while maintaining individuals' records and relevant computer databases as well as maintain regular and consistent contact with individuals, service providers and families.
- Monitor DDS funded and auxiliary funded programs.
- Maintain regular contact with individuals, families, and providers.
- Travel to individuals' homes, programs, and outside meetings; that may or may not be in proximity of the Area Office
- Coordination, facilitation, and monitor the development and progress of support plans per DDS regulations.
- Provide outreach and coordinate referrals to community services and other state agencies.
- Provide up-to-date record keeping - both electronic and hard copy; maintain documentation for waiver or non-waiver services.
Preferred Qualifications:
- Ability to develop and maintain a respectful, caring, patient, ethical, and empowering relationship with individuals with intellectual and developmental disabilities.
- Skilled using communication styles and/or augmentative communication systems.
- Familiarity with Microsoft programs, Home and Community Service Information System (HICSIS).
- Experience working with individuals who are Deaf, Hard of Hearing and/or have Intellectual Disabilities.
- Excellent organizational and communication skills.
Special Requirements:
- Some flexibility in schedule needed to accommodate school-based IEPs.
SCHEDULE Information:
Full-time - 37.5-hour weekly position.
Schedule Monday through Friday - 9:00 am to 5:00 pm
Days off - Saturday and Sunday
Flexibility with work schedule is required.
Agency Requirements:
- Must be at least eighteen (18) years of age.
About the Department of Developmental Services:
The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.
For more information about our agency and programs visit: www.mass.gov/dds
Pre-Hire Process:
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.
- Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Recommended candidates must successfully complete pre-employment screening which includes:
- Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
- Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
- National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-check
As part of the hiring process, the Office of Human Resources will be verifying any college-level degrees conferred to the selected candidate. Additionally, any licensure required for the position will be verified. Information provided as part of the hiring process is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.
Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form.
For help logging into/resetting your MassCareers profile, call the Employment Service Center at 617-979-8500 for assistance.
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.
ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.
This is a Civil Service position. If there is no Civil Service list for this title, employees appointed must take and pass the next Civil Service examination when administered.
Qualifications
First consideration will be given to those applicants that apply within the first 14 days.
Applicants must have (A) at least three (3) years of full-time or equivalent part-time, professional experience in human services work or social work or (B) any equivalent combination of the required experience and substitutions below.
Substitutions:
I. A Bachelor's degree or higher in a related field may substitute for two (2) years of the required (A) experience.
Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver's license at a class level specific to assignment.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.