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Security Team Specialist II

AT The Commonwealth of Massachusetts
The Commonwealth of Massachusetts

Security Team Specialist II

Tewksbury, MA

Job Description

The Campus Police Officer II (Sargent) participates in and supervises others in the patrolling of buildings, grounds, and adjacent areas of Tewksbury Hospital and enforces State Laws as well as the rules and regulations of the Tewksbury Hospital Campus. They provide custodial supervision of mentally challenged and disruptive clients and performs job related duties as required.

Please Note: This position is 40 hours per week, working 1st shift (7:00am - 3:00 pm). Sunday and Monday are the days off.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

  • Provides for supervision of shift.
  • Provides direction to officers regarding their duties/assignments and provide periodic reviews/evaluations of duties.
  • Review officers' reports, citations, and court complaints for accuracy and completeness.
  • Determine subordinates' training needs and provide for or arrange such training.
  • Determine need for disciplinary action by recommending/initiating disciplinary action pending Chief's approval.
  • Motivate subordinates to work effectively.
  • Conduct subordinates' EPRS (Employee Performance Review System).
  • Patrols buildings and grounds of Tewksbury Hospital Campus at regular intervals and guard against trespass, theft, damage to property.
  • Provides custodial supervision of mentally challenged clients and escorts them to various appointments within the hospital.
  • Takes custody of mentally challenged clients who have escaped from the hospital and provide custodial care and supervision until they are returned to their respective units.
  • Takes custody of mentally challenged clients upon their arrival, supervise them through the pre-admission process, and escort them to their assigned unit.
  • Takes custody of mentally challenged clients from their respective units and deliver them to corrections officers for transport to court, resume custody upon their return.
  • Exercises safety and security duties to prevent law violations, assists in fire drills/operations, investigates accidents and complaints on campus.
  • Provides escort protection to members of Tewksbury Hospital staff, visitors, student, and patients. Responds to all help calls in the hospital and outside programs to restore order.
  • Performs safety and security duties at plays, dances, or other Tewksbury Hospital functions; guards properties against damage, theft, and fire. Responds to all crisis situations.
  • Prepares reports on investigations conducted and noteworthy incidents occurring during tours of duty. Preserves crime scenes and fire sites for examination by experts.
  • Performs searches for missing patients, persons, or goods.
  • Performs inspection of buildings, grounds, fire lanes, and emergency exits for compliance with safety standards to ensure campus security.
  • Enforces campus traffic and safety regulations by directing traffic; assists operators of disabled motor vehicles; assists pedestrians in crossing streets; issues parking stickers; issues traffic control tickets; and arranges for snow removal/sanding to ensure the orderly flow of traffic and the prevention of accidents.
  • Operates such equipment as two-way radios, fax machines, base stations, and office machines.
  • Maintain logs, door reports, activity reports, missing patient reports, and any other department filing/reports systems.
  • Completes daily logs, incident reports, and other forms. Assists in fire drills, investigations, and accident complaints.
  • Serves court summons to clients/staff.
  • Exercise safety and security duties to prevent law violations.
  • Respond to all crisis situations and help calls in the hospital and outside programs to restore order.
  • Control traffic and parking to ensure traffic/safety regulations.
  • Patrol buildings/grounds at regular intervals, guard against trespassing, theft, and damage to property and exercise police powers in detection and apprehension of law violators.
  • Assist Town and State Police Departments when needed.
  • Transport clients and staff on and off grounds to various locations as required.
  • Carry out related duties or responsibilities as directed by the Campus Police Chief. Performs job-related duties for safety and security as required.

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Required Qualifications:

  • Ability to deal tactfully with others and interact with individuals who are under physical and/or emotional stress.
  • Talent for maintaining a calm manner in stressful and emergency situations.
  • Skilled in making decisions and acting quickly in dangerous or emergency situations.
  • Capacity to exercise discretion in handling confidential information.
  • Demonstrated ability to gather information through questioning individuals, conducting interviews and gathering information by examining records and documents.
  • Ability to lift heavy objects or persons.
  • Supervisory ability.

Preferred Qualifications:

  • Prior health care facility security experience.
  • CPR Certified, First Responder and NARCAN trained
  • Prior experience with law enforcement or security
  • Ability to solve problems and relate to hospital staff, constituents and other community members in a positive and professional manner.
  • Talent for recognizing the cultural diversity of the campus community and ensure sensitive and equitable treatment of all who work and visit the campus.

About Tewksbury Hospital:

Tewksbury Hospital offers a broad range of services including a physician on site at all times, around-the-clock nursing care, rehabilitation services including physical therapy, occupational therapy, and speech therapy, psychology services, social services, nutritional services, and an on-site dialysis clinic.

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

For questions, please contact Employment and Staffing Customer Service at 1-800-510-4122, #4.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements:

Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in a governmental police force or in law enforcement work, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. An associate's degree with a major in police science, law enforcement or criminal justice may be substituted for a maximum of one year of the required experience.

II. A Bachelor's degree or higher, with a major in criminal justice, police science or law enforcement may be substituted for the required experience.


*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Special Requirements: Possession of a current and valid Massachusetts Motor Vehicle Operator's License.

Appointee must be eligible for appointment as a special police officer under Chapter 22C, Section 60 (DPH) and Section 59 (DMH & DMR) of the Massachusetts General Laws.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Client-provided location(s): Tewksbury, MA, USA
Job ID: Commonwealth_of_Massachusetts-240008TN
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Pension
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program