Job Description
JOB SUMMARY
Reporting to the Braintree Ticket Return Room (TRR) Supervisor, the incumbent will perform a variety of duties for the Massachusetts State Lottery Commission's Return Ticket Room operations such as the receiving, logging, scanning and safeguarding of all returned instant tickets; the processing and distributing Charitable game orders; and other related duties as assigned.
ESSENTIAL FUNCTIONS
- Receive and open secure bags of tickets, sorting and inspecting books.
- Scan books into Ticket Return possession via E.S. Portal.
- Daily check off list of all returned tickets in TRR possession.
- Transfer of scanned tickets from TRR to warehouse via E.S. Portal prior to distribution.
- Organize instant ticket returns into their correct zones for next day distribution.
- Process Charitable Gaming statewide orders for pickup and distribution via UPS/FedEx.
- Receive and record all UPS/FedEx Returns
- Notify supervisor of any problems or issues of Return Ticket Room operations
- Perform related duties, as assigned.
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Qualifications
QUALIFICATIONS
- Must be proficient in Microsoft Word and Excel.
- Proficiency with working with numbers
- Detailed oriented
- Must be capable of bending, lifting and carrying 25-50 lbs.
- Must possess a valid Massachusetts State Driver's license.
PREFERRED QUALIFICATIONS
- Record keeping skills
- Excellent attendance and punctuality
- Knowledge of data processing and its techniques.
- Must work well with others
- Knowledge of Lottery systems