Job Description

This position is located in Lexington.

The Residential Supervisor II is responsible for a wide variety of functions and tasks in assigned group homes operated by Northeast Residential Services. The Residential Supervisor will maintain a clean, safe and healthy environment, ensure the provision of appropriate services as indicated in residents' Individual Service Plans, and have general responsibility for the day-to-day supervision of all assigned staff (including the flexibility to supervise all three work shifts as needed) and residents within their assigned residence under the direction of the Residential Services Director.

Detailed Statement of Duties and Responsibilities:

• Ensure compliance with all applicable DDS regulations as well as all NRS policies and procedures by managing the general operation and maintenance of the home and equipment for the provision of quality services to the residents and their families
• Makes recommendations to the Residential Services Director for hiring, disciplinary action, training, supervising and evaluating staff for the purpose of providing an optimal home and learning environment for the residents. This also includes compliance with all DPH regulations in providing Medication Administration Program oversight within the home.
• Ensure the provision of the appropriate services and a quality home life for each resident by supervising the implementation of all aspects of the Individual Service Plan through the effective utilization of available resources both in the home and within the community.
• Supervise all assigned staff on the provision of services to ensure a safe, clean, healthy and home like environment. Ensure all staff are well trained in all aspects of the residents care in compliance with all DDS regulations as well as NRS policies and procedures.
• Ensure compliance with all DDS Regulations as well as NRS policies and procedures for the effective management and safeguarding of all individual and agency funds. The Residential Supervisor monitors the expenditure and documentation of the resident's funds which are kept within the home. This also is to include working with the Residential Services Director to effectively manage all assigned budgets and ensure that spending is maintained within allocated amounts. The Residential Supervisor will also ensure that the weekly payroll is submitted accurately and within the required timelines.
• Ensure that regular and effective communication is maintained with all stakeholders of the assigned home which includes all assigned staff, residents, family members, guardians, clinical staff, Service Coordinator and the Residential Services Director. This also includes using all available data in the managing of the home and generating data including the submission of HCSIS reports within the required timelines as outlined in NRS policies and procedures.

• Knowledge of the fundamental types and problems of mental health disorders and developmental disabilities.
• Knowledge of the principles and practices of interviewing.
• Ability to do the following:
• Supervise, plan, and assign work according to the nature of the job to be accomplished;
• Assess the capabilities of subordinates and available resources; control work through periodic reviews and/or evaluations;
• determine subordinates training needs and provide or arrange for such training;
• Motivate subordinates to work effectively;
• Determine the need for disciplinary action and either recommend or initiate disciplinary action.

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks

• A Bachelor's degree with a major in social work, rehabilitation, psychology, sociology, human services or education of people with physical and/or learning disabilities may be substituted for two (2) years of the required nonsupervisory experience on the basis of two years of education for one year of experience.
• A Master's or higher degree in social work, rehabilitation, psychology, sociology, human services or education of people with physical and/or learning may be substituted for an additional year of the required nonsupervisory experience on the basis of two years of education for one year of experience.
• One year of education equals 30 semester hours. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed.
• No substitution will be permitted for the required supervisory experience.