The ideal candidate will have two (2) years' experience as a registered nurse supervisor and will combine the knowledge, clinical skills, and judgment necessary to perform all nursing procedures as outlined in the scope of practice. As a member of the nursing staff, the incumbent will assume expanded functions in the provision of services including compliance with JCAHO/facility standards, physician orders and individual care plans.

Please Note:This position is 40 hours per week, 3:00 PM - 11:30 PM shift and will share weekend/holiday coverage and other shifts as operationally needed.

Employees in this position will be required to perform mandatory overtime

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Provides direction in the delivery of quality nursing care to culturally diverse adult/geriatric patient populations; supervises nursing staff and patient care activities on assigned units for all shifts.

• Ensures the development of an individual care plan for each patient.

• Assigns and prepares time schedules for staff to ensure adequate 24/7 nursing coverage as defined by the hospital staffing system.

• Provides staff, patient and family members instruction and educational case conferences to confirm continuity of care and compliance with facility standards and regulations.

• Evaluates nursing activities by reviewing patient charts, observing care, visiting patients/families to safeguard nursing care and treatment in accordance with physicians' instructions.

• Fosters high standards of care through the provision of diligent orientation and continuing education efforts of staff including best practices, teamwork and professional development.

• Investigates complaints by patients and others, and attempts to resolve such complaints.

• Perform clinical tasks in adherence to acceptable standards of nursing practice to ensure that the care provided is safe and effective; perform the duties as a charge nurse as necessary

• Orchestrates the transfer of patients to other health care facilities for emergency and routine services as needed.

• Coordinates supplies and equipment to ensure established inventory levels; recommend to nursing administration purchase of new equipment to improve and/or maintain the quality of patient care

• Provides feedback and performance appraisals to assigned staff; documents staff performance matters through progressive discipline when appropriate.

• Participates in a schedule to work as the House Supervisor on weekends, holidays, on other shifts and as administratively required.

Required Qualifications:

• Knowledge of the principles and practices of supervision, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining staff training needs and providing or arranging for such training; and either recommending or initiating disciplinary action.

• Ability to prepare statistical reports and maintain accurate records.

• Talent for providing written and oral instructions in a precise, understandable manner.

• Capacity to participate in inter-disciplinary health care teams.

• Skilled in establishing rapport and deal tactfully with persons from varied ethnic, cultural, economic backgrounds, and/or under physical, emotional stress, or in stressful settings.

• Willingness to work varied shifts and/or irregular hours/weekends, holidays, nights.

Preferred Qualifications:

• Two (2) years' experience as a Registered Nurse Supervisor.

• Meditech & Meta experience, CPR and IV certification.

• Sound knowledge of philosophy, principles, practices, and theories of public health and public health nursing.

• Demonstrated knowledge of standard nursing policies, procedures, methods, techniques, safety practices and medical terminology/abbreviations.

• Ability to establish relationships with individuals, families, providers, physicians and staff members.

• Proficient usage of Microsoft Office products including Word, Excel, and Outlook.

About Western MA Hospital:

The Western Massachusetts Hospital is the only public hospital operating in the western region of Massachusetts with a mission to serve as a medical safety net for many uninsured and under-insured citizens residing in the region. Western Massachusetts Hospital provides both acute and chronic hospital care to patients with a variety of chronic diseases and complicated medical conditions, such as:

• Cardiac and pulmonary disease, ventilator dependent patients

• Chronic neurological disorders

• Dementia with major behavioral issues

• End stage terminal illnesses of various diagnoses

Consider joining our dynamic team of health care professionals in a work environment that provides high staff to patient ratio and delivers high quality care to all patients on all units. Enjoy the opportunity to provide quality services in a long-term care setting where familiar faces are the norm rather than the exception.

More information: https://www.mass.gov/locations/western-massachusetts-hospital

About the Department of Public Health:

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth. We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.

DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.

Learn more about nursing opportunities at DPH https://www.mass.gov/info-details/nursing-roles-at-dph

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

For questions, please contact Human Resources at 413-784-9339.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) two years of full-time, or equivalent part-time, experience as a registered nurse in a recognized hospital, clinic or medical facility and (B) of which at least one year must have been in a supervisory, administrative or managerial capacity or (C) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Graduate degree with a major in Nursing may be substituted for a maximum of one year of the required (A) experience. No substitutions will be allowed for the required (B) experience.

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

SPECIAL REQUIREMENTS FOR ALL LEVELS IN SERIES: Current and valid registration as a professional nurse under the Massachusetts Board of Registration in Nursing.

Recent graduates from an approved school of nursing must have applied for the first available registered nurse examination. Based on assignment, possession of a current and valid Massachusetts Motor Vehicle Operator's license may be required.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.