Job Description
The Massachusetts Department of Public Health (DPH) Bureau of Health Care Safety and Quality, Division of Health Care Facilities Licensure and Certification (DHCFLC) is seeking a Registered Nurse (RNs) to monitor and evaluate health care services provided at Department regulated health care facilities and programs; determine quality of patient care and compliance with applicable laws and regulations; conduct comprehensive statewide certification surveys, investigations and inspections of health care facilities; and investigate complaints received by the Department relating to patient care and patient rights.
The ideal candidate will have experience working in an acute care health care setting as well as an understanding of regulations and policies that apply to health care facilities in Massachusetts. The candidate will need access to reliable transportation as this position surveys facilities statewide with travel into the Division's main office in Marlborough occasionally required.
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Duties and Responsibilities (these duties are a general summary and not all inclusive):
• Inspects hospitals, nursing homes, clinics, home health agencies, facilities for the care and well -being of sick or elderly patients, or other medical or nursing facilities statewide for compliance with applicable laws, rules, and regulations.
• Conducts complaint investigations and recertification surveys of health care facilities and services to determine if services are being provided to patients, clients, and residents, in compliance with regulations for certification, state licensure, state, and federal laws.
• Assists in reviewing and prioritizing complaints to ensure immediate action in situations where patient health and safety is involved.
• Documents findings in investigation reports or by identifying evidence gathered to support final determinations. Documents deficient practice in a statement of deficiencies.
• Evaluates regulatory compliance and effectiveness of services in health care facilities, including infection prevention practices. Applies findings to the planning and development of future programs for such facilities and services.
• Provides technical assistance and consultation to health care facilities regarding regulatory compliance.
• Acts as consultant to licensee in interpreting federal and state laws and departmental rules and regulations for the care of patients.
• Assists in planning new facilities or in the remodeling of existing facilities and advises on new equipment for improved care of patients.
• Acts as consultant in assisting facilities to coordinate their activities with available local health services.
• Conducts after hours on-site monitoring of problem facilities/services to assure the health and safety of patients in the event of emergencies (e.g., fires, power failure)
Required Qualifications:
• Awareness of the principles and practices of nursing.
• Knowledge of the types and symptoms of mental and/or emotional disorders.
• Experienced with the problems in providing nursing services to special client groups as the mentally, physically and/or emotionally handicapped.
• Knowledge of the standard nursing methods and techniques followed in the administration of medication and application of medical and/or surgical dressings.
• Knowledge of the standard methods and techniques followed in medical laboratory tests.
• Practiced in the techniques followed in collecting samples or specimens from patients for medical diagnostic purposes.
• Knowledge of the types and characteristics of drugs used in providing nursing care.
• Awareness of the sanitation and sterilization methods, techniques, procedures, equipment and devices used in a medical facility.
• Knowledge of the methods used in the evaluation of nursing practices.
• Knowledge of the principles and practices of health care administration.
• Knowledge of the methods of general report writing.
• Ability to understand and apply the laws, rules, and regulations concerning hospital licensure and accreditation.
• Proficient usage of Microsoft Office products including Excel, Word, and Outlook.
Preferred Qualifications:
• 5+ years of professional experience working in a healthcare facility, preferably hospitals.
• Extensive knowledge of state and federal regulations related to hospitals and other health care facilities.
• Excellent critical thinking and problem-solving skills with the capacity to demonstrate strong interpersonal, interviewing, teamwork, communication, and organizational skills.
Please Note: This position surveys facilities statewide. Extensive travel is required.
About the Department of Public Health:
The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.
We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.
DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.
More information can be found at: MA Department of Public Health
Pre-Hire Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Request Form.
For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4
Qualifications
First consideration will be given to those applicants that apply within the first 14 days.
Minimum Entrance Requirements: Applicants must have (A) at least three years of full-time, or equivalent part-time, experience as a registered nurse in a recognized hospital, clinic or medical facility, and (B) of which at least one year must have been in a supervisory, administrative, or managerial capacity or (C) any equivalent combination of the required experience and the substitutions below.
Substitutions:
I. A Bachelor's degree with a major in nursing may be substituted for a maximum of one year of the required (A) experience.
II. A Graduate degree with a major in nursing may be substituted for a maximum of two years of the required (A) experience.
*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
NOTE: No substitutions will be permitted for the required (B) experience.
Special Requirements:
1. Current and valid registration as a professional nurse under the Massachusetts Board of Registration in Nursing.
2. Possession of a current and valid Class D Massachusetts Motor Vehicle Operator's License.
Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.