• Conducts on-site inspections and investigations at licensed facilities and agencies statewide to determine compliance with state licensure requirements and, as needed, federal Medicare and Medicaid conditions of participation.

• Investigates complaints received by the agency relating to patient care and patient rights, and documents findings gathering during inspections.

• Conducts monitoring visits as needed at facilities and agencies subject to enforcement actions, closure or other circumstances.

• Documents findings in writing in an accurate, clear and concise manner based upon the evidence gathered during the inspection and investigation process.

• Evaluates plans of correction submitted from health care facilities and conducts follow up visits to determine ongoing compliance regulations for certification and licensure.

• Provides consultation, guidance, and technical assistance to the health care facility staff members.

Required Qualifications:

• Knowledge of the methods of general report writing.

• Ability to write clearly and concisely.

• Knowledge of the principles and practices of nursing and health care administration and the ability to understand, apply and explain the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities.

• Familiarity with the factors, trends and problems in providing health care services to client groups such as the elderly, children, and mentally, physically and/or emotionally disabled.

• Capacity to establish and maintain effective working relationships with others, including agency officials, other employees, providers and health care administrators.

Preferred Qualifications:

• 3-5 years of professional experience working in a healthcare facility.

• Proven experience in basic investigative skills.

• General knowledge of state and federal regulations related to health care facilities.

• Skilled in exercising a high degree of initiative, judgment, discretion, confidentiality and decision making to achieve objectives.

• Excellent critical thinking and problem-solving skills with the capacity to demonstrate strong interpersonal, interviewing, teamwork, communication and organizational skills.

• Proficient usage of Microsoft Office products including Excel, Word, and Outlook.

Please Note: This position requires state-wide travel, and may be required to work rare weekends and overnight travel. This is a field position, though travel into the Division's main office in Marlborough will be occasionally required. Applicants will need access to a reliable vehicle for transportation.

About the Department of Public Health:

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.

We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.

DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.

More information can be found at: MA Department of Public Health

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Request Form.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: Applicants must have (A) at least three years of full-time, or equivalent part-time, experience as a registered nurse in a recognized hospital, clinic or medical facility, and (B) of which at least one year must have been in a supervisory, administrative, or managerial capacity or (C) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in nursing may be substituted for a maximum of one year of the required (A) experience.

II. A Graduate degree with a major in nursing may be substituted for a maximum of two years of the required (A) experience.

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: No substitutions will be permitted for the required (B) experience.

Special Requirements:

1. Current and valid registration as a professional nurse under the Massachusetts Board of Registration in Nursing.

2. Possession of a current and valid Class D Massachusetts Motor Vehicle Operator's License.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.