Duties and Responsibilities (these duties are a general summary and are not all inclusive):

• Review and correct clinical volunteer profiles to ensure accurate emergency credential status.
• Identify and update missing data to facilitate the automatic verification of volunteer credentials.
• Develop training and technical assistance tools, such as quick reference guides and virtual trainings.
• Analyze data from previous state deployments, messaging response rates, and demographics.
• Capture key data points and develop tools, such as graphs, to effectively visualize and report insights.
• Collect and analyze data from various projects, including the MVP, to support planning and decision-making.
• Identify opportunities to improve the integration and organization within the MA Responds database.
• Assist in developing standardized policies and processes for volunteer oversight, credentialing, communication, and deployments.
• Assist with reconciling the office's Personnel Activities Reports.
• Develop and maintain organized systems for managing draft messages, templates, and other operational documents.
• Create and distribute newsletters, reports, and other communications to keep volunteers and stakeholders informed and engaged.
• Develop, implement, and analyze satisfaction surveys to gather feedback and identify areas for improvement.
• Help coordinate and manage various projects related to emergency preparedness, response workforce support, and volunteer management.
• Provide support for the Ready Responder Program and the MVP, including data organization, communication efforts, and general administrative tasks.
• Help with tasks related to the Ready Responder Program, including assisting with data organization, communications, and other activities as needed to support the program's goals."
• Ability to periodically travel between our Boston and Marlborough Office.

Required Qualifications:

• This internship opportunity is for undergraduate or graduate students who must be currently enrolled in an undergraduate program at an accredited College or University.

Preferred Qualifications:

• Strategic thinking, planning, organizing and prioritizing resources.
• Outstanding interpersonal skills with the ability to communicate effectively and professionally.
• Experience in emergency preparedness and quality improvement.
• Understanding of and commitment to health equity, including racial equity, and addressing the social determinants of health.
• Experience and the desire to work in a team-oriented, fast paced, professional public health environment.

Contract Period of Service:

10/01/24 to 3/31/25 (Renewable subject to appropriation).

Additional Contract Information:

• Benefits are unavailable with the exception of sick leave accruals.
• Contracts are renewable, subject to the Department approval, performance, and allocation of funds.
• All employees will be paid on a biweekly basis and must have direct deposit.

About the Department of Public Health:

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.

We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.

DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.

More information can be found at:MA Department of Public Health

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. # 4

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Please see Preferred Qualifications.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.