Job Responsibilities: (The duties and responsibilities stated are a general summary and not all inclusive.)

The Brockton Area Office Director has primary responsibility for the development, procurement, monitoring, and evaluation of a comprehensive array of residential, day, clinical, and support services and supports for approximately 1700 children and adults. The Area Director is responsible for evaluating service needs within the catchment area and plays a leadership role in the procurement process, including developing Requests for Response (RFRs), evaluating responses to RFRs, and making award recommendations to the Regional Director. The Area Director has delegated responsibility for negotiation of annual provider contracts, and for monitoring and evaluating vendors against stipulated performance outcome measures. The Area Director is accountable for developing, prioritizing, and managing the Area Budget which includes over $68 million in contracted services and $2 million in personnel and related costs.

The Area Director has primary responsibility for determining individual's priority of need for available services, including the individual's eligibility for the Federal Home and Community Based Services Waiver, and for maximizing Waiver revenue by appropriately matching Waiver- eligible individuals with needed services. Through their oversight of the Individual Support Plan process, the Area Director ensures that individual service needs are identified and responded to within the limits of available resources. This requires complex programmatic and budgetary planning skills to anticipate unplanned emergencies and changing individual needs, while remaining responsive to regulatory and litigation requirements.

The Area Director has direct supervisory responsibility for 33 professional and support staff within the Area Office., including ensuring that they are formally evaluated utilizing stipulated performance evaluation processes, and that the work environment is maintained consistent with negotiated labor contracts and EOHHS policy. This includes ongoing focus on the training and development needs of a diverse labor force, providing or arranging for ongoing skills development and training. The Area Director oversees a comprehensive Management Information System (Meditech) that maintains client-specific and programmatic data that is critical for quality management.

In addition to a variety of general quality assurance activities, the Area Director providers leadership in the implementation and oversight of the Department's Risk Management System. The system provides structured interventions and oversight for clients who behavior raises potential public safety concerns. The Area Director is responsible for tracking all DDS and DPPC investigations, developing Action Plans to respond to investigatory findings, and ensuring follow- up on required actions.

As the Senior Departmental Manager at the local level, the Area Director must deal respectfully and professionally with a diverse group of citizens and public officials on a daily basis, including city and town officials, Housing Authorities, police and fire departments, the Social Security Administration, the court system, hospitals and other generic health care providers, local press and media, state legislators and other political figures, special education directors and other School Department officials, senior staff of other EOHHS agencies, and members of the local DDS Citizen's Advisory Board. In all these interactions, the Area Director must operate with a keen awareness of the responsibilities of public stewardship, and of their role as a public representative of EOHHS.

The Area Director is a member of the Southeast Regional Management Team and is supervised directly by the Regional Director.

The position covers the Brockton Area and requires travel through the area as well as to regional and statewide meetings. The area includes the towns of Brockton, Easton, West Bridgewater, East Bridgewater, Bridgewater, Rockland, Holbrook, Abington, Whitman, Avon, Stoughton. The office is comprised of Service Coordinators/ Case Management, 2 Supervisors, an RN, 1 Program Coordinators, Program Monitor, Psychologist, administrative staff, and an Assistant Area Director. The work week is 37.5 hours. The workday may require flexibility in accommodating the tasks and activities you are asked to undertake. For instance, there may be times when attendance is required at an evening meeting or event.

PREFFERED QUALIFICATIONS:

• Excellent organizational skills

• Excellent communication skills

• Experience working with individuals with intellectual disabilities

• Experience with Federal and Community Based Waivers

• Experience with multi-million dollar, budgets, and contract administration aspects

SCHEDULE INFORMATION:

Full-time - 37.5-hour weekly position.

Schedule Monday through Friday, 8:45 AM to 5:00 PM

Days off - Saturday and Sunday

Work schedule flexibility may be required.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds

Pre-Hire Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

• Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks

As part of the hiring process, the Office of Human Resources will be verifying any college-level degrees conferred to the selected candidate. Additionally, any licensure required for the position will be verified. Information provided as part of the hiring process is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form.

For help logging into/resetting your MassCareers profile, call the Employment Service Center at 617-979-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.

ALL EMPLOYEES ARE PAID ON A BI-WEEKLY BASIS AND MUST HAVE DIRECT DEPOSIT.

This is a Civil Service Position. If there is no Civil Service list for this title, employees appointed must take and pass the next Civil Service examination when administered.

Qualifications

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range .

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.