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Office Support Specialist II - Boston Region Office

AT The Commonwealth of Massachusetts
The Commonwealth of Massachusetts

Office Support Specialist II - Boston Region Office

Boston, MA

Job Description

Who We Are:
The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts' environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition.

Who We Are as an Employer:

At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents.

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The Department of Conservation and Recreation's mission is to protect, promote and enhance our commonwealth of natural, cultural and recreational resources for the wellbeing of all. The DCR is steward to one of the largest and most diverse state parks systems in the nation which includes more than 450,000 acres of parks, forests, water supply protection lands, beaches, lakes, ponds, playgrounds, swimming pools, skating rinks, trails, golf courses and parkways. DCR strives to be an exemplary leader in conservation and recreation. DCR's staff is passionate, dedicated, and continuously employs best practices that are informed by expertise, and creates a sense of place through carrying out the mission.

About the Division of Operations: As the largest team within the DCR structure, the Division of Operations is the cornerstone of the agency. Home to Park Operations, Universal Access programming, Park and State House Rangers, Fleet, and Interpretive programming, the Division of Operations is a main driver the agency's core principles of outdoor recreation for all and creating future stewards. Through visitor engagement, educational programming, and lots of behind-the-scenes work, Operations keeps the network of state parks open, accessible, and welcoming for all.

The Department of Conservation and Recreation seeks applicants for the position of Office Support Specialist II, Finance for the Boston Region Office.

The duties and responsibilities of this position are:

-Responsible for supporting fiscal related duties for the Boston Region; primarily including supporting payment documents and tracking into MMARs for vendor payments. Secondarily personnel and payroll functions for year-round and seasonal personnel.

-Provides administrative support to assigned personnel. Compose letters/reports and review documents for completeness, content and compliance with regulatory and legal standards.
-Review, analyze and prepare reports concerning assigned unit activities in order to improve work methods, determine progress, revise established procedures and/or to provide information to superiors.
-Maintains liaison with various local, state and federal agencies and other to exchange information, to resolve problems and to coordinate activities.
-Conducts research. Confers with agency staff in order to exchange information, to coordinate efforts and to obtain information concerning agency programs and activities.
-Monitors activities at the Regional Office to ensure effective operations and compliance with established standards.
-Supervise the work performed of and assigned to clerical or technical personnel.
-Responds to inquiries in order to provide information concerning assigned unit activities.
-Schedules and attends meetings. Maintains electronic meeting and event calendars.
-Uses computer software or databases to prepare reports and compile data.
-Creates and maintains database, spreadsheet and word processing files.
-Responds to inquiries and provides information to internal and external contacts.
-Coordinates unit or department programs and activities (e.g., trainings, seminars, teleconferences, employee recognition activities, recruitment and retention efforts).
-Ensures office activities are operational and in compliance with standards or guidelines.
-Acts as liaison with local, state and federal agencies to exchange information and coordinate activities.
-Responsible for responding to phone calls and directing calls to appropriate personnel and/or resolving issues pertaining to calls.
-Responsible for the organization and upkeep of detailed filing systems/file rooms.
-Oversee the coordination of office activities, meetings and events.
-Provide training to newly hired employees.
-Provide guidance and supervision to subordinate personnel.
-Perform other related duties as assigned.

Preferred Qualifications:

- Knowledge of and familiarity with working with MMARS

-Familiarity with HRCMS system for data entry/inquiries and oversee processing of paperwork for hires, transfers, promotions etc.
-Familiarity with processing of employment papers for seasonal and year-round and seasonal staff, termination papers on seasonal and year-round staff and development and maintaining region seasonal roster.
-Knowledge of databases including data entry, building and executing queries.
-Knowledge of computer relates skills: Microsoft Excel, Microsoft Word, Microsoft Access.
-Ability to work in a multi-faceted, fast paced team environment.
-Ability to be a self-starter, working with minimal supervision.
-Ability to establish and maintain harmonious working relationships with others.
-Ability to exercise discretion in handling confidential information.
-Knowledge of software applications such as desktop publishing, project management, spreadsheets and database management.
-Ability to communicate effectively. Ability to write concisely, express thoughts clearly and develop ideas in a logical sequence.

-Ability to use proper grammar, punctuation and spelling. Ability to prepare documents and reports accurately.
-Ability to make recommendations and to multi-task and prioritize.
-Ability to assist customers of diverse backgrounds.
-Ability to follow guidelines and procedures.
-Ability to work independently and in teams.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:

Substitutions:

I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required experience.

II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Educational substitutions will only be permitted for a maximum of two years of the required experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Client-provided location(s): Boston, MA, USA
Job ID: Commonwealth_of_Massachusetts-24000A3L
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Pension
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program