• Day shift - 6:45am- 3:15pm
• Evening shift - 2:45pm- 11:15pm
• Night shift - 11:00pm -7:00 am

Employees in this position will be required to perform mandatory overtime.

Duties and Responsibilities (these duties are a general summary and not all inclusive):

• Provide direct care services in the skills of daily living by instructing and/or assisting patients in feeding, bathing, toileting, dressing, cleaning, and clothing maintenance, oral and physical hygiene, and self-preservation.
• Assist in taking and reporting vital signs to ensure the daily needs, dignity and human rights of the patients are met.
• Establish rapport with all patients, in order to better serve them and to promote safety; as well as practice the principles of Safety, Hope and Healing.
• Deliver trauma-informed care, utilizing de-escalation techniques and the patients' Individual Crisis Plans.
• Provide 15-minute checks and 1:1 or constant observation as ordered; responding efficiently and effectively to emergency situations.
• Champion a commitment to treating all patients with dignity and respect through interactions which affirm the individual's needs and preferences and by optimally integrating the patient's perspective into all facets of care.
• Advocate for patients, facilitate timely resolution of patient concerns and assist patients in the exercise of their rights.
• Attend patient/client related review meetings and act as a member of an interdisciplinary team as needed.

Required Qualifications:

• Demonstrated ability to follow written and oral instructions by gathering information through observing and questioning individuals.
• Ability to communicate effectively in oral expression, writing clearly and concisely, and developing ideas in logical sequence.
• Ability to perform basic mathematics.
• Ability to interact with people who are under emotional stress.
• Ability to maintain a calm manner in stressful or emergency situations.
• Capacity to work in a team setting and in group situations.

Preferred Qualifications:

• Experience working with individuals with serious, persistent mental illness, substance abuse and/or who have experienced homelessness.
• Given the population served, bilingual or multilingual fluency
• Knowledge of safety practices and procedures followed in a mental health facility.

About Shattuck Hospital:

At the Lemuel Shattuck Hospital, we take pride in helping people recover from illnesses and conditions that are often underserved or difficult to manage in other health care settings. The DMH units within the Hospital provide inpatient psychiatric services to adults with serious mental illness with the goal of enhancing autonomy, safety and return to the community.

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form

For questions regarding this requisition, please contact Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.

Qualifications

MINIMUM ENTRANCE REQUIREMENTS: None.

SPECIAL REQUIREMENTS: None.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.