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IT Accessibility Director

AT The Commonwealth of Massachusetts
The Commonwealth of Massachusetts

IT Accessibility Director

Revere, MA

Job Description

IT Accessibility Director

The Executive Office for Administration and Finance (A&F) plans and executes fiscal and administrative policies that serve to ensure the financial stability, efficiency, and effectiveness of state government. The key responsibilities of A&F include managing the operational and capital budgets of the Commonwealth and managing funds received from the federal government. A&F IT is a unit under the Executive Office for Administration & Finance (A&F) and is overseen by the Secretariat Chief Information Officer (SCIO). A&F IT is a team of approximately 300 skilled and committed IT professionals who develop and maintain technical solutions that address business challenges for Executive Office of Administration and Finance agencies.

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Position Overview:

As the Executive Office for Administration & Finance IT first IT Accessibility Director, you will lead the development and execution of a comprehensive, Secretariat-wide digital accessibility and equity adoption program, aligned with the statewide strategic plan under Executive Order No. 614. Collaborating closely with the Executive team, the Executive Office of Technology Services and Security (EOTSS) Chief IT Accessibility Officer, and agency leadership, you will develop and implement organizational accessibility policies, strategies, and roadmaps.

Reporting to the Chief Enterprises Services Officer, you will coordinate with IT teams, legal and procurement experts, and external vendors, ensuring a streamlined approach to feedback and continuous evaluation of progress toward accessibility goals. This role is ideal for someone who is passionate about creating accessible digital solutions that enhance public service delivery.

Key Responsibilities:

  • Lead the development and execution of a Secretariat-wide digital accessibility and equity adoption program, working closely with the Executive Team and the EOTSS Chief Accessibility Officer to ensure the successful implementation of accessibility roadmap for all A&F agencies.
  • Partner with Chief IT Accessibility Officers, IT Accessibility Officers, and stakeholders from other secretariats to ensure cohesive and effective implementation of accessibility strategies.
  • Embed accessibility and equity requirements into software development processes, ensuring that all relevant stakeholders, including IT leadership and procurement teams, are actively engaged in meeting accessibility standards.
  • Ensure that accessibility requirements are integrated into governance decisions, procurement processes, and all stages of the development lifecycle to promote inclusive and compliant solutions.
  • Track progress and milestones for internal and external digital assets to contribute to a statewide accessibility and equity dashboard and reporting requirements.
  • Collaborate with legal and procurement teams to integrate accessibility requirements into contracts and vendor relationships, ensuring compliance and accountability throughout all engagements.
  • Collaborate with EOTSS and IT Accessibility Officers from each secretariat to identify training needs and implement a role-based training program.
  • Collaborate with IT management to drive accessibility opportunities, resolve roadblocks, and track metrics, while assessing gaps in accessibility practices and designing strategies to close them, including implementing training and testing support.
  • Advise senior leadership on strategies to enhance digital accessibility and equity, while influencing key decision-makers to prioritize and integrate accessibility across all digital programs and services.

Preferred Qualifications:

  • 7-10 years' experience in a senior-level accessibility role, including management experience.
  • IAAP Certified Professional in Accessibility Core Competencies (CPACC) and Web Accessibility Specialist (WAS) Certification a plus, but not required.
  • Knowledge and understanding of state and national accessibility laws and standards for digital resources including the Web Content Accessibility Guidelines (WCAG) requirements, WAI-ARIA and Section 508 standards.
  • Demonstrated commitment to resolving digital accessibility and equity issues.
  • Exposure to designing and user interface development processes with inclusive design using modern technologies and constituent research data.
  • Experience in automated, manual, and functional accessibility testing.
  • Proven ability to influence leadership and stakeholders on the importance of digital accessibility.
  • Strong collaboration skills, with a focus on relationship-building across multiple departments.
  • Analytical mindset with the ability to gather, assess, and analyze complex data to drive decision-making.
  • Excellent communication and presentation skills, capable of conveying complex ideas to various audiences.


Qualifications

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Client-provided location(s): Chelsea, MA 02150, USA
Job ID: Commonwealth_of_Massachusetts-240008TA
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Pension
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program