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The Commonwealth of Massachusetts

Investigator

Boston, MA

Job Description

The Commonwealth of Massachusetts Executive Department is one of the state's largest employers with approximately 50,000 employees that span eleven Secretariats and more than 70 agencies. The Commonwealth hires employees in all possible types of roles in a vast array of sectors including healthcare, transportation, education, public safety and technology. We are a diverse workforce that reflects the diverse population that we serve.

The mission of the Human Resources Division (HRD) is to attract, develop and retain a high performing workforce in order to ensure the delivery of constituent services across the Commonwealth.

The Investigations Center of Expertise (COE) is a unit within HRD that investigates most HR-related complaints across Executive Departments. The COE investigates complaints related to: Discrimination, Sexual Harassment, Domestic Violence/Sexual Assault/Stalking, Workplace Violence, and Retaliation.

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Job Summary:

HRD is seeking an Investigator to join the COE team. The Investigations COE is responsible for ensuring compliance with HRD policies, regulations, and relevant Executive Orders through timely investigation of complaints and the production of high quality, professional investigations and reports.

HRD's Investigations COE is responsible for investigating alleged violations of statewide policies pertaining to:

  • Sexual Harassment
  • Discrimination
  • Workplace Violence
  • Domestic Violence/Sexual Assault/Stalking
  • Retaliation related to the above

HRD's Investigations COE will receive, log and assign to Investigators all such complaints for investigation for all Executive Branch Agencies in accordance with HRD Guidelines. The Investigations COE is responsible for conducting required investigations as assigned, preparing reports of such investigations, collecting and analyzing data on critical incidents, as well as performing other related functions such as consulting with Agency Heads or their designee for appropriate follow up to investigations.

Responsibilities:

  • Conduct complex investigations of all types into violations of statewide policy.
  • Have knowledge and remain up to date with employment laws and regulations (e.g. MGL c. 151B, Title VII, ADA).
  • Develop investigative plans.
  • Locate and secure evidence.
  • Interview witnesses and other parties.
  • Assess credibility.
  • Process and synthesize facts and complex issues.
  • Draft detailed interview and investigative reports.
  • Draft findings in a clear, concise and logical report.
  • Conduct intake, when necessary.
  • Communicate with Agency HR about investigation status. When appropriate, participate as a team member in assisting labor attorneys in grievance, arbitration, and/or court preparation, including testifying in arbitrations or other court proceedings.

We look forward to serving the Commonwealth with you. It's your career... and the Commonwealth's future.

Qualifications

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Client-provided location(s): Boston, MA, USA
Job ID: Commonwealth_of_Massachusetts-240009B0
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Pension
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program