Essential Qualifications:

• Expertise in Vocational Rehabilitation: Strong understanding of vocational rehabilitation principles, particularly within an insurance framework.
• Medical Analysis Skills: Ability to interpret medical reports and assess their impact on VR plans and work suitability.
• Communication and Interviewing Skills: Proficient in interviewing clients with empathy and confidentiality, effectively extracting relevant information.
• Critical Thinking: Analytical skills to assess information for VR suitability and compliance.
• Attention to Detail: Keen focus on accuracy in documentation, data entry, and report preparation.
• Interpersonal Skills: Experience working with diverse populations, displaying professionalism and integrity in all client interactions.
• Compliance and Quality Control: Ability to oversee and ensure compliance with legal and regulatory standards within VR services.

Preferred Experience and Skills:

• Conflict Resolution: Familiarity with techniques for managing disputes and resolving complaints.
• Federal and State Regulations Knowledge: Understanding of applicable state and federal laws regarding vocational rehabilitation and workers' compensation.
• Technical Skills: Experience with data entry and database management in Oracle systems or equivalent.

Why Join Us?

By joining the Department of Industrial Accidents, you'll be part of a dedicated team committed to supporting injured workers in their vocational rehabilitation journey. This role offers the opportunity to work in a collaborative environment that values quality service, integrity, and professionalism.

Apply today to make a meaningful impact and help us support Massachusetts workers in achieving safe and successful returns to employment!

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Requirements:

At least four years of full-time, or equivalent part-time, professional experience in social work, social casework, vocational counseling, employment counseling, rehabilitation counseling, or educational counseling

Substitutions:

I. A Bachelors or higher degree in rehabilitation, vocational rehabilitation counseling, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, social work, psychology, human services, or counseling may be substituted for the required experience on the basis of two years of education for one year of experience

II. A Bachelors or higher degree in a major other than rehabilitation, vocational rehabilitation counseling, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, social work, psychology, human services, or counseling may be substituted for a maximum of one year of the required experience on the basis of four years of education for one year of experience

III. A Masters or higher degree in social work, psychology, human services, rehabilitation, vocational rehabilitation counseling, or counseling may be substituted for an additional year of the required experience on the basis of two year of education for one year of experience

Licensure as a Licensed Rehabilitation Counselor by the Board of Registration of Allied Mental Health Professionals or Certification as a Certified Rehabilitation Counselor by the Commission on Rehabilitation Counselor Certification may be substituted for the required experience

One year of education equals 30 semester hours. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.