Job Description
Position Summary
MassDOT's Office of Transportation Planning (OTP) seeks two Program Coordinators for its Administration section, reporting to OTP's Manager of Administration. The Program Coordinators (PC) will primarily be responsible for coordinating submission of the State Planning and Research (SPR) Work Program, which establishes a comprehensive framework for making transportation investment decisions and carrying out transportation research activities throughout the Commonwealth. To support SPR Work Program development and submission, the PCs will be responsible for requesting input and updates from OTP and Highway sections, preparing financial reports in partnership with MassDOT Fiscal, and collaborating across teams to optimize and enhance OTP's administrative capacities. The PCs will work in close partnership with the GIS Business Intelligence Analyst and the GIS/Research Team Project Manager to manage and maintain the SPR Salesforce Portal and other administrative systems as needed. Additionally, the Program Coordinators will support the development of streamlined administrative processes for invoicing, contracts, and budgeting under the guidance of the Manager of Administration. Duties include but are not limited to:
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Duties and Responsibilities
- Develop and implement procedures and guidelines to accomplish assigned agency program objectives and goals
- Coordinate the development of MassDOT's annual SPR Work Program
- Manage the SPR Salesforce Portal; work with GIS Business Analyst to streamline reporting
- Confer with Manager of Administration, Dep. Executive Director, and other agency personnel to determine and adhere to SPR requirements, eligibility of proposed SPR projects, and availability of resources, as well as develop criteria and standards for program evaluation of the SPR
- Assist with invoice processing via WRIKE and ProjectInfo
- Review reports, memoranda, contract documentation for completeness, accuracy, and content.
- Develop/update administrative guidance/job aids for OTP staff, and provide on-the-job training and orientation for employees
- Other duties as assigned
- The preferred candidate will have intermediate to advanced excel skills, familiarity with WRIKE, Salesforce or other similar project management databases/platforms, ability to work collaboratively in a fast-paced environment, customer service skills, and an interest in public administration and business development.
About MassDOT
The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth's residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT's culture and career opportunities can be found at mass.gov/massdot-careers.
Qualifications
Minimum Entrance Requirements
This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Current MassDOT employees should use their internal MassCareers account to apply.
All job applications must be submitted online through MassCareers to be considered.
Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.
Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions:
I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required experience.
II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.
III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.
Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
- For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us.
- For general questions regarding MassDOT, call the Human Resources Service Center at 857-368-4722.
- For a disability-related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857-274-1935.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
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An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.